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Experience with the services of the Neptune Society.
Category: Business
Tags: Neptune Society, cremation
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3/25/2010 9:53 AM (PST)

For people who have used the Neptune Society, I would like to know how you would rate the company and the services you received.

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3/25/2010 3:50 PM (PST)

Here's their BBB report:
http://www.seflorida.bbb.org/Business-Report/Neptune-Society-7622

They have a strong rating and show 20 complaints over the past 3 years. Keep in mind that a company's size, volume of business and number of transactions have a bearing on the number of complaints received by the BBB. I would call the reporting Bureau BBB of SE Florida) and get some detail on the complaints. Their number is 561-842-1918.

My husband's family used them for his father's funeral and I don't recall any problems.

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6/3/2010 6:00 AM (PST)

The Better Business Bureau gives the Neptune Society an "F" rating. I would look at other providers before making a decision

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6/7/2010 9:40 PM (PST)

I am also looking and the rating here tells me I better look around.

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6/15/2010 3:54 PM (PST)

I had personal experience with the Neptune Society. You will not find a more professional company, the funeral director went far beyond her duties
As of a month ago the BBB had them rated an A+ So I'm thinking there is a mix up with the BBB. Also they didn't try to sell me anything after the fact. My Mom was a smart lady for choosing Neptune

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