4/26/2010 4:45 PM (PST)
It sounds like your going in the right direction with this company by contacting all the appropriate agencies but for immediate results, you may need to proceed to court.
I understand your postion however when the real estate industry fell through, several companies such as this preyed on consumers by making guarantees that could not be fulfilled. Hence the laws changing effective October 11, 2009 advising advance fees cannot be requested upfront for loan modications.
Follow up with the FTC and CA AG office.