4/7/2014 11:28 PM (PST)

I was recently hospitalized for pain in my back. During my stay, an IV I had in my hand began to hurt. When the nurse came in to bring my medication, the nurse began to give the meds in the IV and it was excruciating. My hand swole up. I told the nurse
that it was bad, and she said it would be ok. Next shift's nurse immediately changed the IV site. I left the hospital because they were not managing my pain, and my hand was swollen and hurting. At the time I thought more of my back than my hand. Days later,
still swollen...over a week, still swollen. It has now been over 3 weeks, and I am still having minor swelling, pain (like my whole hand and even going up into my arm is bruised. I am now still having pain, tingling and numbness, and have made multiple calls
to the hospital to be seen and have my hand checked out. They have been very rude, and I have been told for over a week now that the nursing supervisor is supposed to contact me. She has not. What do I need to do to get their attention that my hand is still
in pain? I understand that things like this happen, but they did not listen to me when I told them to change the IV. How do I get treatment for this incident which I feel that was created by their laziness?