Danielle M.'s review of AmeriEstate Legal Plan, Inc.

AmeriEstate Legal Plan, Inc.

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Customer Reviews & Ratings
Complaint Posted 3/19/2012
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Poor customer service in California
My dad has hired AmeriEstate Legal Plan to prepare his trust. The only information received in a timely fashion are the invoices. The local (NC) representative has been professional and helpful, but the headquarters in California has been problematic. I have been trying to contact the AmeriEstate toll-free number 1-800-235-0963 for a few hours today, but it either disconnects or there is a busy signal. I sincerely hope this is just a fluke, but I would advise to all seeking a trust that they work with a local company. At least a customer could drive to the office if needing additional information.
 
 
Business's response - by Greg R.on 3/19/2012
I am very sorry to Danielle and any other clients who are having difficulty reaching us today. Our Toll Free Service provider is having some difficulties causing our inbound toll free calls to receive a fast busy signal. They are working on it but it is equally frustrating for us. You can try to reach us at (714) 881-1360 or email us at legalplan@ameriestate.com Greg Reese President AmeriEstate Legal Plan, Inc.
 
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Additional Business Information
Hours   8AM-5PM PST Phone   (800) 235-0963 Address   3525 Hyland Avenue, Suite 150
Costa Mesa, CA 92626-1462
Website   http://www.ameriestate.com Email   legalplan@ameriestate.com
Contact   Greg Reese Other  
 
 
 
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