Rickr's review of Arise Virtual Solutions, Inc.

Arise Virtual Solutions, Inc.

         
Customer Reviews & Ratings
Complaint Posted 6/28/2012
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Don't be Fooled! Arise is a Terrible Company!
I've been with Arise for over two years now on a part-time basis. This is the worst company I have ever experienced. They have absolutely no interest in the agents ACP or aka IBO Partners. Its impossible to talk to a real person when you have issues. Their tech support is a total joke. All they care about is getting you to enroll in a course so they can collect your money. Their training is a total joke and the instructors are the same. Arise tracks your metrics and holds you accountable for sales and performance however when you ask them to back up their own numbers they cannot do it! Their metrics are very unreliable and they even admit it sometimes! When the metrics are low then they hold you hostage and they severally restrict you from posting any reasonable hours. They require you to pay for training, attend training sessions and meetings while not paying you to do so. If you post questions or issue about service problems they can take literally weeks to answer you back IF they answer you back at all. They charge you a $20 service fee every two weeks. Why because they can! They send out countless emails and refuse to reply back to your inquiries or questions. Bottom line here is, they don't care about you as an agent. You are just a number and you are considered a dime a dozen to them. They would just assume cancel your SOW and get two more people that will pay them to process and train them. Their SOW's are so well insulated from any type of recourse its pathetic. An attorney would cry if he read their contracts. There are absolutely no rights for the agent where all the rights and benefits of the contract are pointed to Arise. They hide behind the benefits of providing you a work at home benefit and you will end up paying dearly for that benefit not only in the long term but also the short. I am a very professional person and have provided Arise and their clients with great service. After all is said and done you will actually make less then minimum wage and you will be required to be well trained and perform at the top of your game. I don't mind that so much but this relationship is certainly not a two way street. The ACP agent is getting shafted in so many ways its pathetic. I for one am done with Arise and I'm getting on board with the class action lawsuit that is in the process of being settled
 
 
 
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Additional Business Information
Hours   Phone   (954) 392-2600 Address   3450 Lakeside Dr., #620
Miramar, FL 33027
Website   http://www.arise.com Email  
Contact   Freddy Colon Other  
 
 
 
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