Marsha L.'s review of Astrabeds

Astrabeds

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Customer Reviews & Ratings
Review Posted 2/18/2014
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After A Series of Mishaps...we're sleeping comfy!
We first ordered the Harmony Bed pkg in April last year. We were out of town right after it arrived and was set up for us. Definitely get the setup deal! Too heavy and awkward to set up on one's own! When we returned we tried it out , but it seemed that
the two sides of our split king were sliding apart. Our sales rep had me take the cover off and take photos of the three layers of latex. They were not at all uniform and he was unhappy with the quality of what he saw as were we also! He said he was having
two new XL twin mattresses sent to us to replace the defective ones. First only one arrived. Then after he called the manufacturer the other finally arrived. However, last summer and fall was a time of us being on the road most of the season. Once we returned
the second mattresses still slid apart leaving a gap in the middle. Neither my husband nor I are large people. Frustrating! They sent us yet another set that had the layers glued together with a water soluble glue and they have been great! They let us donate
the other sets to charity, which was much appreciated! We both have slept very well on this bed and no more falling into a crack! We can turn them end to end to keep them from getting too "settled" if need be and that is fine. They are quiet, not overly warm
in the summer like some latex mattresses we've tried, and very comfortable. We are finally happy customers!
 
 
 
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Additional Business Information
Hours   Phone   (888) 880-0202 Address   2010 E University Dr #23
Tempe, AZ 85281
Website   Email   info@astrabeds.com
Contact   New Contact Other  
 
 
 
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