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Appreciation for excellent service
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I had a very good experience with Birch Gold. My adviser was very knowledgeable, helpful, and honest. I spoke with him while I was at work and he respected my time and did not use a ‘sales pitch’. I had had a terrible experience with another precious metals company. They were extremely pushy and left me with a bad taste in my mouth, however dealing with Birch has given me confidence that I chose the right company to purchase from. As long as this level of service is upheld I will have a long relationship with Birch. Once my transaction was complete I received a call from Danielle who was just making sure that I was pleased with my purchase and she was concerned that I had a good experience with them. A company that goes to such an effort is worth a few words of praise from me.
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