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Review 6/30/2011
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I have to say my experience with Carrington Mortgage was absolutely refreshing considering the 4 months I spent prior, getting the run-around from company to company only to find that no one could help me. I was "upside-down" in my mortgage at that time and desperately needed to refinance out of the horrible loan I was in which included an astronomical adjustable rate, balloon and a co-owner who needed to be removed! When I made the call to Carrington the little dim light at the end of my tunnel became bright. My case was handled by Jason Farris, who I swear was sent to me from heaven. Very professional and direct... he gave it all to me straight so that I understood each part of the process and everything I was signing up for. He never missed a beat and always made himself available if I had questions. I often wondered if he had ever forgotten to recite that infamous advisory statement before each call though... "This call is monitored and recorded for quality, last 4 digits of your social and your zip code please..." He was too good, probably not LOL! In the end I walked away happily refinanced and I could not be more grateful... Thanks Carrington! You guys ROCK!
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