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Review 10/31/2010
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re: HealthBuy.com..I ordered a "free trial" of Acai Berry Diet pills, charging the S&H to my credit card. My credit card company called me about suspicious charges..Did I authorize them? 3 small amounts, the S&H, and $70!
Realizing it was a scam, we stopped the charges & I was issued a new card. When the "free" pills arrived, I read the fine print first--it said I could only return the unopened bottle, or I would be charged the full amount!(They had already done that.)I mailed them back, requesting a signed postcard upon arrival. But wait, there's more! Next morning, a fast-talking man called, asking if I had just purchased something with my credit card, ending in ####. He then told me my name, address, phone number, & said I'd purchased something-or-other (I was so angry, I didn't really hear what it was---HealthBuy had sold my information--which was supposed to be "secure"-- to another company! I was furious, said,"No! and do not use my information!" & hung up. Thank goodness for my Chase Bank! I guess you really don't get what you pay for! On the BBB site there are many comments that are similar to mine!
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Business's response - on 4/4/2012
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Satisfying our customers is our #1 priority, we do not charge anything without our customers consent. We do offer trials and part and most of trials consist of limited time to use to the product with the condition of you calling in or canceling. I will be more than happy to review you order and verify what charges were made. We absolutely do not sale your information. Please feel free to contact us if you have any problems and we will gladly assist you. My name is Ivette and I'm the floor Director.
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