Tash P.'s review of HireRight, Inc.

HireRight, Inc.

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Complaint Posted 1/9/2013
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Unable to verify through VeriSign logo
I have been given a job offer with a company that uses HireRight to perform background check paperwork. When I began the necessary process in order to become quickly employed, I came to a halt at the redirecting to HireRight's web address. Once redirected to the background check paperwork through HireRight, I noticed a VeriSign logo in the bottom left corner. I immediately turned off all popup blockers and clicked the logo to verify. Nothing happened! I then repeated this process on my smart phone, as I had initially used a laptop, and was still unable to receive a verisign popup verification. Needless to say, for a company that requires me to enter my very personal information (social security, w2, and address), I should be able to verify it as a trusted and secure site. Because I have been unable to verify the logo, I have reason to believe their certificate is either falsified or expired. I refuse to put my information in their hands, thus automatically resigning me from being able to accept the job offer.
 
 
Business's response - on 1/9/2013
Hi Tash, Thank you for bringing this to our attention. Security is a top priority for HireRight and we are committed to protecting your privacy. We maintain stringent data security policies through our practices, processes and systems to ensure that your information remains safe and secure. Our current Norton Secured SSL Certificate, which is valid Jan 25, 2011 to Jan 24, 2013, can be found at: https://trustsealinfo.verisign.com/splash?form_file=fdf/splash.fdf&dn=ows01.hireright.com&lang=en In the meantime, we will update the link on the VeriSign logo. We apologize for any inconvenience. If you have any further questions, please feel free to contact us. Thank you.
 
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Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website   http://www.hireright.com Email   sarah.lachapell@hireright.com
Contact   Sarah LaChapell Other  
 
 
 
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