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TV repair fiasco
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I can totally agree with Erin B. Her review sounds just like mine except I am still dealing with this company. I began experiencing problems with the TV we purchased in May after only having the product since February. I placed a call in May and was told it would be 3-4 weeks and I would receive a call from a service tech. Well in the meantime we found a way to get the tv to work and we let it slide until September when it finally quit working all together. I placed a call on September 19th and was told there was no record of the call I placed in May and they would place another service request and that it would be another 3-4 weeks. Well it is now the end of November and still no working tv. I call every other day and have been assured time and again that it was being escalated. What a joke! I will never by another a product from this company. This has been such a bad experience I will check in advance before I purchase another electronics to make sure they have no affiliation with this company. I will also make sure that everyone I know as well as the retailer I bought it from what a joke these products are.
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