|
Business's response - by Crystal F.on 8/11/2011
|
|
Hello, Thank you for your comment. At Kleritec we are always looking for ways to improve our customer service, as it is a priority for our company, and any comments are helpful. We apologize for any frustration you have felt recently, and we would like to help resolve any issues with your account that have not been resolved yet. If you have not received the items you are being billed for, we have procedures in our office to contact UPS to locate missing packages. As I do not have enough information from your comment to locate your account, I encourage you to contact our customer service department again to request further assistance, our representatives are always happy to help.
|