Tom S.'s review of LegalZoom.com

LegalZoom.com

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Complaint Posted 6/5/2013
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Legalzoom is a SCAM, FRAUD
LegalZoom is not a law firm, and the employees of LegalZoom are not acting as your attorney. LegalZoom's legal document service is not a substitute for the advice of an attorney. LegalZoom.com, Inc. ("LegalZoom") is a registered and bonded legal document
assistant, #0104, Los Angeles County (exp. 12/09). LegalZoom cannot provide legal advice and can only provide self-help services at your specific direction. LegalZoom is not permitted to engage in the practice of law. LegalZoom is prohibited from providing
any kind of advice, explanation, opinion, or recommendation to a consumer about possible legal rights, remedies, defenses, options, selection of forms or strategies. Therefore, if you need legal advice for your specific problem, or if your specific problem
is too complex to be addressed by our tools, you should consult a licensed attorney in your area. Visitors to our site may obtain information regarding free or low cost representation through your state bar association or local legal aid office.
 
 
Business's response - by LegalZoomon 6/5/2013
Hello and thank you for your feedback. The comment you listed is language that is apart of our terms of use and is listed throughout our website. Since LegalZoom is not a law firm but an online legal self -service, unfortunately, we cannot substitute for the advice of an attorney nor can we advertise as practicing law. LegalZoom.com provides an online legal portal to give visitors a general understanding of the law and to provide an automated software solution to individuals who choose to prepare their own legal documents. From time to time, LegalZoom may perform certain attorney access services and introduce our visitors to attorneys through various methods, including but not limited to (i) legal plans, (ii) third party attorney directory listings, and (iii) third party limited scope agreements. At no time is an attorney-client relationship fostered or created with LegalZoom through the performance of any such services.
 
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Additional Business Information
Hours   Monday–Friday: 5 a.m.–7 p.m. PT Saturday & Sundays : 7 a.m.–4 p.m. PT Phone   (800) 773-0888 Address   101 North Brand Blvd. 11th Floor
Glendale, CA 91203
Website   http://www.legalzoom.com Email   social@legalzoom.com
Contact   Chyna Payne, Social Media Manager Other  
 
 
 
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