I paid $300 for divorce paperwork. When I received the completed copy in the mail, it looked like a child typed it up. There are spacing issues, spelling errors, and other errors, including putting my date of birth where my child's date of birth should
be. I was assured that LegalZoom would thoroughly proofread the document before sending it out. Obviously, that did not happen. I could have easily done this myself. I feel I should be refunded at least part of the amount I paid.
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Business's response - by LegalZoomon 6/10/2013
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Dear Julie, we couldn’t be more apologetic about your experience with LegalZoom. We do our best to make sure every customer is happy and it seems we fell short of that goal in this situation. We want you to be satisfied and I would like to assist you in finding a resolution. Please contact me back at 800-773-0888 Ext 3970 or via email at Chyna@lzserve.com.
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