Yezette W.'s review of LegalZoom.com

LegalZoom.com

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Customer Reviews & Ratings
Complaint Posted 4/28/2014
. 1
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Ineffective and Costly
Terrible experience with this business to create my LLC. I had to contact them numerous times to guide them through the process myself. They do not appear to be knowledgeable about the products they offer. They did not know I would need to have my signature
notarized in Louisiana on the Articles of Organization which cost me additional money and further delayed the process. I received these documents more than 2 weeks after placing my order with Legal Zoom and they promise to have them to you for signature within
FOUR days. The final service I paid for has not been delivered yet in the time frame promised. I WOULD NOT RECOMMEND OR EVER USE LEGAL ZOOM AGAIN!
 
 
Business's response - by LegalZoomon 4/28/2014
Hi, we do our best to make sure every customer is happy and it seems we fell short of that goal in this situation. We’d like to learn more about how we could have improved your experience with us, or if you just wanted share exactly what happened so we can do a better job for other Customers in the future. Please feel free to contact me at Chyna@lzserve.com at your convenience, I look forward to hearing how we can make this right.
 
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Additional Business Information
Hours   Monday–Friday: 5 a.m.–7 p.m. PT Saturday & Sundays : 7 a.m.–4 p.m. PT Phone   (800) 773-0888 Address   101 North Brand Blvd. 11th Floor
Glendale, CA 91203
Website   http://www.legalzoom.com Email   social@legalzoom.com
Contact   Chyna Payne, Social Media Manager Other  
 
 
 
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