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Business's response - on 4/14/2014
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Bonnie - We appreciate you taking time you let us know about the exceptional customer service you received from our Sr. Mortgage Banker, Erik Sandoval and Senior Account Manager, April Tharp. Here at loanDepot, we have established responsible lending and customer service as our core values. It brings us great pride to hear that our staff is upholding and performing to the standards and expectations we set forth for our core beliefs. The growth we’ve experienced over the years is because of employees like Erik Sandoval, April Tharp, and customers like you, who support our business. We thank you for the opportunity to assist you with your loan transaction and welcome the opportunity to assist you again in the future. Your preference is highly valued. We appreciate your trust, and we will continue to give you and all our other customers the kind of service you received.
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