keith k.'s review of

 
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Complaint Posted 7/14/2014
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Terrible Service
I was contacted twice from loan depot and when i tried to reach out to ask questions, could never get any responses back from TWO "loan managers" I sent them the required paperwork to re-finance and then never heard back. They claim they can close a loan
in under 30 days yet you can never get them to respond back--so how do they close in 30 days? Do research before dealing with this company unless you have alot of extra time to spend waiting for them "close your loan"
 
 
Business's response - on 7/17/2014
Keith - We sincerely apologize you feel that your loan experience with our company was anything less than satisfactory. We appreciate your initial interest in our company and welcome the opportunity to earn your business in the future. Please contact our Customer Care department at 888-337-6888 ext. 6789 as we would like to address your concerns.
 
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Additional Business Information
Hours   Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST Phone   (888) 337-6888 Address  
Website   http://www.loandepot.com Email   CustomerCare@loandepot.com
Contact   Customer Service Other  
 
 
 
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