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Business's response - on 7/22/2014
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Bev - Thank you so much for your wonderful testimony regarding your experience with loanDepot and specifically with Matt Donofrio. We greatly appreciate your understanding that sometimes there are issues that need to be ironed out while refinancing. Just know that here at loanDepot, we work very hard to make this process as smooth as possible for our borrowers. Matt will be so happy to know that you enjoyed working with them and even took the time to recognize the efforts they put forth on your behalf. At loanDepot, we pride ourselves on consistently providing Excellent Customer Service, Matt are amazing advocates to these high standards. Thank you for the recommendations and congratulations on finally getting into the perfect loan. We are glad to have been able to assist!
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