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WHAT A RELIEF!
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From the first phone call, to the last email, Justin B. made us feel like he was there "just" for us. He made us feel completely comfortable with the decisions we were making and he explained everything perfectly. VERY professional, VERY friendly, down
to earth and VERY knowledgeable. Once the process was handed over to Jennifer, we received the same attention, the same care, the same great customer service. I will definitely recommend these guys to anyone! We were so pleased that we recommended them to
our son and he went with them also. I have heard horror stories of refinancing but for me, it was almost too easy! Thank you to all of the Loan Depot team. You have no idea how much you have helped us! Karla Norman
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Business's response - on 8/9/2014
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Karla - Thank you so much for your wonderful testimony regarding your experience with loanDepot and specifically with Justin Birkelbach and Jennifer Bulone. Here at loanDepot, we work very hard to make this process as smooth as possible for our borrowers. Justin and Jennifer will be so happy to know that you enjoyed working with them and even took the time to recognize the efforts they put forth on your behalf. At loanDepot, we pride ourselves on consistently providing Excellent Customer Service, Justin and Jennifer are amazing advocates to these high standards. Thank you for the recommendations and congratulations on finally getting into the perfect loan. We are glad to have been able to assist!
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