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Painless, No Problems, Quick, Easy Refinance
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James Cote and Scott Crotty helped me with my refinance. It was painless as a mortgage could be. Everything done via email and online through the whole process until closing. I was surprised at how fast the process was. I sent them some requested documentation
on a Tuesday. Figured they would be getting back to me with more required info for underwriting, but no! they got back to me on Wednesday asking when I wanted to close. They arranged a notary to come to my house to sign the closing docs. The only surprise
I had was when the notary told me I needed 2 witnesses to be there - they only had to witness the docs in 1 place, then were free to go. The experience could not have been better.
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Business's response - on 8/8/2014
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Billy - Thank you so much for your wonderful testimony regarding your experience with loanDepot and specifically with James Cote and Scott Crotty. Here at loanDepot, we work very hard to make this process as smooth as possible for our borrowers. James and Scott will be so happy to know that you enjoyed working with them and even took the time to recognize the efforts they put forth on your behalf. At loanDepot, we pride ourselves on consistently providing Excellent Customer Service, James and Scott are amazing advocates to these high standards. Thank you for the recommendations and congratulations on finally getting into the perfect loan. We are glad to have been able to assist!
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