James H.'s review of

 
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Customer Reviews & Ratings
Review Posted 8/7/2014
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Very Efficient and Professional
From start to finish it took less than 4 weeks, even with a little kink with the appraisal coming back lower than expected. The loan officer and the processor both were good at communicating and keeping us in the loop on developments and helped resolved
any issues that came up. When the appraisal came back lower than anticipated, the loan officer went to bat for us and got us an extra discount on the interest rate without additional fees to offset the pain of having to put quite a bit more into the down payment.
We are very pleased and would recommend LoanDepot to anyone.
 
 
Business's response - on 8/8/2014
James - Congratulations on your new loan! We are very pleased to know how satisfied you were with the process. Here at loanDepot, we have established responsible lending and customer service as our core values. It brings us great pride to hear that our staff is upholding and performing to the standards and expectations we set forth for our core beliefs. Thank you for referring us to others.
 
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Additional Business Information
Hours   Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST Phone   (888) 337-6888 Address  
Website   http://www.loandepot.com Email   CustomerCare@loandepot.com
Contact   Customer Service Other  
 
 
 
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