Sandi D.'s review of

 
Preferred Members
1st Med Financial
5.0 star rating 0 miles
Premier Lending Group
4.8 star rating 0 miles
Purpose Funding
4.4 star rating 0 miles
Financial Counseling Center
4.3 star rating 0 miles Hot Deals
         
Customer Reviews & Ratings
Review Posted 8/12/2014
. 1
. 0
Great Job
I finally was approved today for my loan! I must admit it seemed like a long process,but it really was not. I received a special personal phone call from my loan officer Brian Alcarez who was with me every step of the way. No question was to small or silly
for him. He explained every thing in detail, every piece of paper to me as if he was sitting down at the table with me. I felt very comfortable with him. Brian went above and beyond his job as far as I am concerned. He was always available to me to ask my
silly questions. I praise him for he really set me at ease with this process Brian was not there, then I know this process would not have happened. Please Let Brian know what an excellent job he did and what a happy customer he made me. He desires a reward!
Thank you Sandi D.
 
 
Business's response - on 8/13/2014
Sandi - Thank you so much for your wonderful testimony regarding your experience with loanDepot and specifically with Brian Alcaraz. Here at loanDepot, we work very hard to make this process as smooth as possible for our borrowers. Brian Alcaraz will be so happy to know that you enjoyed working with him and even took the time to recognize the efforts he put forth on your behalf. At loanDepot, we pride ourselves on consistently providing Excellent Customer Service, Brian is an amazing advocate to these high standards. Thank you for the recommendations and congratulations on finally getting into the perfect loan. We are glad to have been able to assist!
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST Phone   (888) 337-6888 Address  
Website   http://www.loandepot.com Email   CustomerCare@loandepot.com
Contact   Customer Service Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.