Cesar G.'s review of

 
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Review Posted 8/14/2014
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Worst company ever(from Cesar)run away from this company,
I wasted 3months with this scam of a company,trust me people they just want to lock you into a interest lock in fee that was $495 in my case,cause after reading other reviews,I realized that loan depot charge varys depending on I guess who ever your talking
too,this company will have you sending them papers over and over again ,then the person who you send the papers to all of a sudden no longer works for the company again,I started with Jared Wilson then Tristan deshaise then chad hater then finally Audra miller,I
had to send all these people the same paper work,the underwriters are blind,cause they are alway requesting new paperwork because they say,that there not clear,it takes a wk to get a email or phone call back,I can go on and on ,but at the end of the day,LISTEN
TO MY WARNING,DONT WASTE YOUR TIME WITH THIS COMPANY,YOU WILL REGRET IT,your better off contacting a real attorney and find out ,what your best options are when it comes to refinancing your home,I still haven't been refunded my money either yet,let's see how
long this takes,I'll will post my up date when I receive my money back
 
 
Business's response - on 8/25/2014
We appreciate Cesar voicing his concerns through Trustlink. loanDepot has been working with Cesar regarding his issues. We do apologize for any miscommunication that was made throughout the process of his loan, and loanDepot will utilize his loan as a training opportunity with our staff. Should Cesar have further questions or concerns, he may contact our Customer Care Department at 888-337-6888 ext.6789. Representatives are available to assist Monday through Friday from 8am to 5pm, PST.
 
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Additional Business Information
Hours   Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST Phone   (888) 337-6888 Address  
Website   http://www.loandepot.com Email   CustomerCare@loandepot.com
Contact   Customer Service Other  
 
 
 
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