Cynthia L.'s review of

 
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Review Posted 8/26/2014
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I am glad I made the call to Loan Depot
I talk to one lender and they sent paperwork for a balloon pay off instead of a fix rate that we discussed. The lender would not change the paperwork, which caused me to shop around for another lender. I am very pleased to work with Matt Donofrio & David
Love in refinance our home to a lower interest rate. You have to feel comfortable with your lender. I am in school for real estate - which they were not aware of at the time, and they (loan depot) provided excellent customer service care. Once I obtain my
license I will be contacting loan depot to for my clients. Matt and David walk me through the entire process, did not keep me in the dark. We closed the loan within the estimate time. I am very pleased with the service.
 
 
Business's response - on 8/28/2014
Cynthia - The growth we’ve experienced over the years is because of employees like Matt and David and customers like you, who support our business. We thank you for the opportunity to assist you with your loan transaction and welcome the opportunity to assist you again in the future. Thank you for referring us to others as your preference is highly valued.
 
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Hours   Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST Phone   (888) 337-6888 Address  
Website   http://www.loandepot.com Email   CustomerCare@loandepot.com
Contact   Customer Service Other  
 
 
 
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