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Review 9/5/2011
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I called Master Plumbing & Sewer to have the washing machine faucets replaced. Very easy job, 10 minutes tops. The faucets are in plain view, chest level, straight forward, anyone can do it, granted you have the right tools and knowhow. Unscrew the old, screw back in the new and you're done.
Isaac, the guy they sent me to do the job, did it in even less time. He replaced both faucets in less than 10 minutes.
Total charge: $176.00!!!
Robbery!
Here's how he did it.
He showed up at 9:25am but began counting from 9:00am because they charge travel time. He came in to check out the faucets and a couple of minutes later, he left saying he would be back after he'd shut off the water. He left and came back 50 minutes later. Yes, you heard me, 50 MINUTES later!!! It was already 10:15am when he came back and he said he needed even MORE TIME to shut the water off, so he left again. Another 30 MINUTES went by before he showed up again. At 10:45am, he finally shut the water off. He replaced the faucets, turned the water back on, a little chat with me while he tested the washer, and by the time he handed over the invoice to me, it was already 11:00am! He charged me 2 FULL HOURS LABOR!!! That's how I got robbed by Master Plumbing, and I have the invoice to prove it in case you doubt my story.
BTW, I did ask them for an estimate up front, but they said they don't provide estimates. Don't you wonder why?
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