nick m.'s review of MerchantCircle

MerchantCircle

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Complaint Posted 3/31/2011
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Review 3/31/2011
A HORRIBLE COMPANY WITH HORRIBLE CUSTOMER SERVICES....I ONCE JOINED THEIR "REFERRAL" GROUP WITH VERY LITTLE RESPOCE AND DECIDED THIS COMPANY WAS JUST WASTING OUR MONEY. THEY CONVENIENTLY AUTOMATICALLY DEDUCTED FUNDS OUT OF OUR ACCOUNT AND IN ONE MONTH THEY ACTUALLY HELPED THEMSELVES TO A DOUBLE PAYMENT. WHEN I ALERTED THE COMPANY TO STOP TAKING MONIES OUT OF MY ACCOUNT THEY CONTINUED FOR THREE MONTHS OF BACK AND FORTH CONVERSATION UNTIL I HAD TO THREATEN THEM WITH A LAWSUIT IF THEY DID NOT COMPLY. THEIR CUSTOMER SERVICE METHODS ARE UNORTHODOX, NO FREE PHONE NUMBER TO CALL AND A LENGTHY "FORM" TO FILL OUT TO ASK FOR CANCELLATION...PLEASE KIND SIR WPULD YOU REMOVE MY PAID LISTING? WHAT A CROCK OF SHIT! IT IS A TERRIBLE TERRIBLWE COMPANY THAT SHOULD BE DEALTH WITH THE AUTHORITIES DUE TO THEIR ILLEGAL PRACTICES....I AM STILL TRYING TO GET MY LISTING OFF OF THEIR SITE WHICH NOW DISPLAYS A 619 NUMBER WHICH IS NOT MY PHONE NUMBER CAUSING DAMAGES TO MY COMPANY...THIS IS A HORRIBLE COMPANY THAT SHOULD BE OUT OF BUSINESS
 
 
Business's response - on 5/3/2011
Nick: I'm sorry that you have had this experience. We'd be happy to assist you. Please contact on our support page (http://www.merchantcircle.com/corporate/contact.html) we have several free channels to reach us. Best, Teresa MerchantCircle Community
 
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Additional Business Information
Hours   Please contact us at the following page: http://www.merchantcircle.com/corporate/contact.html Phone   (650) 352-1336 Address   800 W El Camino Real #330
Mountain View, CA 94040
Website   http://www.merchantcircle.com Email  
Contact   Payam Zamani Other  
 
 
 
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