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Very helpful, easy and fast.
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I got a letter about NALN almost a year ago, when I was unemployed. Which meant I didn't qualify for refinancing -- but I saved the letter. Now that I've been at my job awhile, I called and talked to Gabriel Garro. He was extremely polite, patient and helpful. He made the entire process easy, and was quick to answer all my questions via email and phone. I'm very pleased that my car payment is $58 LESS per month, with a lower interest rate. I also took advantage of the $1000 loan, which came promptly. And it's great to be working with a credit union. I recommend NALN!
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