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Excellent Customer Service "Amber McDonough & Dawn Miles"
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Back in October 2013, I worked Amber McDonough and Dawn Miles in securing a mortgage loan in the Tampa area. I started working with Ambar on securing the best rate since I was comparing GFE's from other companies. Amber was very professional, her communication
skills were exquisite, and customer service skills... impeccable. She even went above and beyond to speak with her boss to lock-in the best rate since the market was fluctuating from day-to-day. My fiance and I did receive the best rate, matched the competitor
low-closing costs, and was with us throughout the whole process. Dawn helped us with making the transition to owning our home. She was very thorough and knowledgeable. Provided clear direction and timelines to help us close just in time for Thanksgiving! My
realtor and the title company were very complimentary of Ambar's and Dawn's ease to work with and professionalism! I highly recommended this elite duo for anyone who is seeking a mortgage loan!
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Business's response - by Nationstar Consumer Affairs - on 4/21/2014
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Carmen – Greenlight Loans is proud to hear that our mortgage professionals went above and beyond your expectations during the refinance of your home loan. Amber McDonough & Dawn Miles make a well-organized team who provide our customers with thorough and knowledgeable service. This Elite Duo will be so happy to hear of your positive testimonial and kind words. GL thanks you for your wonderful review and for allowing us the opportunity to earn your business and trust.
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