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Easy Re-fi Under Difficult Circumstances
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I had been trying to get my home re-financed for almost 3 years. Because we have a newer manufactured home (read - mobile home) we could not find funding to refinance our home. What we could find, was at a rate higher than our already outrageous rate. Marc Brown at New American LISTENED, understood and in record time had our home refinance completed at the same competitive rate everyone else was getting. (It funded/closed yesterday, 10/15/2013.) Not only did he get our funding, but he did it with the utmost professionalism, compassion and attention to detail. Submitting necessary paperwork and information was easy because they told me from the beginning what was needed and I wasn't constantly surprised by requests for more information...you know, the stuff that suddenly comes up or was forgotten on the original list. Once our loan went up the chain to Lori Gordon she continued with the same concern and professionalism as Marc had shown. I not only would, but will be recommending New American Funding to everyone I know looking to purchase a home or re-finance the one they already have. Thank you, thank you, thank you to the wonderful staff of New American Funding.
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