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Scam/Fraudulent Company
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DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES!! THEY ARE A SCAM/FRAUDULENT COMPANY!! WE PURCHASED A TIMESHARE VIA EBAY FROM ANOTHER SCAM COMPANY CALLED SELL TIMESHARES.ORG, (DO NOT PURCHASE ANYTHING FROM THEM EITHER),AND PACIFIC PROPERTY TRANSFER WAS THE COMPANY WHO HANDLED THE TRANSFER. INITIALLY EVERYTHING WENT ACCORDING TO SCHEDULE. THE ACCOUNT REPRESENTATIVE ASSIGNED TO ME WAS STEPHANIE BOX. SHE WAS CORDIAL AND PLEASANT TO DEAL WITH. WHENEVER I CALLED, SHE WAS AVAILABLE, OR IF SHE WASN'T, SHE WOULD CALL BACK OR RESPOND VIA E-MAIL. ANGELA CARANDANG WAS THE EMPLOYEE WHO PREPARED THE TRANSFER DOCUMENTS. ONE OF THESE TWO EMPLOYEES IMPROPERLY PREPARED THE TRANSFER DOCUMENTS AND SUBMITTED THEM TO MARRIOTT STATING THAT I WAS RESPONSIBLE FOR THE 2013 MAINTENANCE FEES. MY PURCHASE AGREEMENT CLEARLY STATES THAT MY FIRST YEAR OF USE AND FIRST YEAR OF MAINTENANCE FEES IS 2014. WHEN I STARTED TO RECEIVE INVOICES FROM MARRIOTT, I IMMEDIATELY BEGAN CALLING SELL TIMESHARES.ORG, AND MARRIOTT. SELL TIMESHARES IS USELESS, MAKING CLAIMS THAT THEY WILL WORK TO CORRECT THE PROBLEM. MARRIOTT STATED THE TRANSFER DOCUMENTS THEY RECEIVED FROM PACIFIC PROPERTY TRANSFER STATE THAT I WAS RESPONSIBLE FOR THE 2013 MAINTENANCE FEES. THATS WHEN I BEGAN CONTACTING PACIFIC PROPERTY. THE CLIENT SERVICES REPRESENTATIVE I SPOKE WITH SAID HER NAME WAS WENDY BUT SHE WOULD NOT DISCLOSE HER LAST NAME. SHE SAID SHE PULLED MY FILE INFORMATION AND THAT I WAS INDEED NOT RESPONSIBLE FOR THE FEES AND SHE DID NOT KNOW WHY THE DOCUMENTS INDICATED OTHERWISE. SHE SAID SHE WOULD INFORM HER SUPERVISOR AND CALL ME BACK BY END OF BUSINESS THAT DAY. SHE DID NOT. I CALLED AGAIN AND THIS TIME THE REPRESENTATIVE SAID HER NAME WAS VIVIAN AND THAT SHE WAS WHO I SPOKE WITH THE FIRST TIME. SHE AGAIN STATED THAT THE DOCUMENTS WERE INCORRECTLY PREPARED AND THAT INDEED, I WAS NOT RESPONSIBLE FOR THE 2013 MAINTENANCE FEES AND THAT SHE WOULD SPEAK WITH HER SUPERVISOR AND GET BACK TO ME BY CLOSE OF BUSINESS THAT DAY. AGAIN, SHE DID NOT. I HAVE SINCE BEEN CALLING EVERYDAY AND CANNOT GET THROUGH. I AM TOLD VIA RECORDING THAT MY WAIT TIME IS TWO MINUTES, OR LESS, AND THEN MY CALL IS TRANSFERRED TO VOICE MAIL WHERE THE INBOX IS ALWAYS FULL. THEY WILL NEVER RETURN MY PHONE CALLS. I HAVE FILLED OUT A COMPLAINT FORM WITH THE LOS ANGELES COUNTY DISTRICT ATTORNEY FRAUDULENT BUSINESS PRACTICE DIVISION AND I AM SUBMITTING IT TODAY, 11-1-2013. I WOULD ENCOURAGE ANYONE ELSE WHO HAS HAD PROBLEMS WITH THIS COMPANY TO DO THE SAME. MAYBE IF ENOUGH COMPLAINTS ARE FILED, THE SCAM COMPANY WILL BE SHUTTERED FOREVER AND THEIR WORTHLESS EMPLOYEES BOUNCED TO THE CURB. IN CLOSING, DO NOT EVER USE THIS COMPANY!!!!!
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