Shannon S.'s review of Platinum Publishing, LLC

Platinum Publishing, LLC

         
Customer Reviews & Ratings
Review Posted 2/24/2011
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Review 2/24/2011
My company was contacted to advertise in a directory that is distributed to members of 3 local yacht clubs. Our spot was exclusive and was claimed to be "endorsed by the clubs." A friend who belongs to one of the yacht clubs had never received or heard of the directory. When the sales associate needed an answer by 3 pm that afternoon, and had already called my business partner 3 times the day prior, we decided to contact the clubs directly. We were informed there was no directory and they had never heard of Platinum Publishing. I guess the password protected website should have been the first clue.
 
 
Business's response - by Platinum P.on 3/28/2011
Hi Shannon. We apologize for any confusion, but we do indeed have agreements through the Yacht Clubs via the General Managers. If you call the front desk of a club they usually do not know about our agreement with the General Manager. The magazines are sent directly to the clubs (Not the members) The clubs then place the magazines throughout the clubs in high traffic areas throughout the year. The Yachting magazine is one of our newer publications and this is often the first time we will be distributing to these Yacht Clubs. The reason why the front desk had not heard of the magazine when you called is because we had not yet closed that edition and were still filling advertising spots and they had not received the magazines yet . We hope this covers all of your concerns relating to our company and its publications. Please feel free to call us directly to go over any issues you may have and ask to speak with a manager 877-266-1060. Thank You, Platinum Publishing
 
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Additional Business Information
Hours   Monday-Friday 8am-3pm ET • ***Direct Line: 561-637-4700***** Phone   (877) 266-1060 Address   2905 S. Federal Hwy., Suite C-3
Delray Beach, FL 33483
Website   http://www.platinumpublisher.com Email  
Contact   New Contact Other  
 
 
 
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