Anne H.'s review of ProLaw

ProLaw

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Customer Reviews & Ratings
Complaint Posted 4/5/2012
. 1
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Prolaw does not provide support
We purchased Prolaw for $5000 about 5 or 6 years ago. Our server recently crashed, on which Prolaw was installed. We have been without our Prolaw database/calendar for a month, after repeatedly calling Prolaw to get support to get our database to reconnect to Prolaw's program. No one will call us back. All we have gotten are emails saying they are waiting to see if we have paid for support. I would be happy to pay for support, but no one will call us back. We are switching to Abacus, which sounds like a better program anyways.
 
 
 
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Additional Business Information
Hours   Phone   (800) 977-6529 Address   4401 Masthead NE Ste 100
Albuquerque, NM 87109
Website   http://www.proLaw.com Email   elite.salesinfo@thomsonreuters.com
Contact   Bill Bice Other  
 
 
 
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