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Willing to right a wrong
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After making a gross error in appraising my gold watch, the CS reps caught it, thought it looked odd and had it reappraised. The reappraisal was a fair offer, just $100 below what we were hoping to get. Chris was very helpful and called numerous times
to sort this out. Know that it pays to do your research ahead of time so that you know what to expect. There are numerous gold calculators online that you can enter the karat of your gold (10, 14, 18) and the weight to get an idea of the retail value.
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