Rachel A.'s review of Sensa Products LLC

Sensa Products LLC

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Complaint Posted 5/27/2011
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Review 5/27/2011
I was also scammed by this company SENSA. I tried their free trial, sent it back and they claimed they never received it and sent me straight to collections with no notice whatsoever. They basically told me "Tough luck". I gave them my trust to try their product and they are punishing me and my family for it. I am appalled by their complete apathy. What kind of company does that? Obviously they don't care much about their reputation. I don't know what to do next. It's been very upsetting for me and my family.
 
 
Business's response - by SENSAon 8/8/2011
Hello. We're sorry if you missed the terms, however, they are clearly stated in the details of the trial that you are responsible for canceling your order within 30 days of receiving the trial. We make the terms and conditions clear and in 10 point font on the page when you order as well as on your packing slip when it is delivered.
 
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Additional Business Information
Hours   Monday - Saturday 7:00am- 4:00pm PST Phone   (866) 514-2554 Address   2301 Rosecrans Avenue Suite 1150
El Segundo, CA 90245
Website   http://www.trysensa.com Email   lryan@sensa.com
Contact   Larena Ryan Other  
 
 
 
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