whitney b.'s review of The Rush Fitness Complex

The Rush Fitness Complex

         
Customer Reviews & Ratings
Complaint Posted 4/8/2011
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Review 4/8/2011
i go to the patton ave location. but i have experienced pretty much the same thing. first of all the upfront fees are outrageous! i have never had to pay so much just to start a membership in my life. i was told i would be charged 29 a month. they failed to mention i would be billed 72 dollars the first two months in addition to paying 200+ up front. i told them when i signed up that the credit card information was going to change. i went into the gym and told the desk girl in person to change it. and specifically asked if it would go through in time. i went in 3 days before it automatically got withdrawn. and she said it would go through by midnight. not only did it not go through. since they lied about how much my first monthly fee would be it overdrafted my fiancees account and i had to pay 80 dollars to put him back in the positive. then 3 months later out of nowhere they try to charge me 15 dollars because it bounced aparently when they overdrafted his account. everytime i try to call the rush to talk to a manager about anything. theyre always either in a meeting, not there, or on the phone. basically anything except available. i have been told to come in to talk to someone at a specific time i get there and they conveniantly just left or werent working that day. also there is this one desk girl. shes chubby with blonde hair i dont recall her name but she is rude to me every time i go in there. i will never ever sign with them again. and recomend you avoid them at all costs.
 
 
 
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Additional Business Information
Hours   Phone   (828) 274-7874 Address   1047 Patton Ave.
Asheville, NC 28806
Website   http://www.therush247.com Email   members@therush247.com
Contact   Larry Gurney Other  
 
 
 
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