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Thankyou US Direct Protect Auto Warranty
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Long story short.
We got an Auto Warranty on my sons Ford Mustang from US Direct Protect because he was going away to College. He is a softmore at Cal State and lives off campus. He has a scholership for track and has practice everyday. His car is his way to practice and classes.
He broke down last week. His Auto Warranty from US Direct Protect got him towed to the repair facility. I don`t understand what happened but for some reason they were not going to pay the claim because the address on the contract is my sons home address not his address at college.
We called US Direct Protect to protest. We could not afford the 2100.00 repair bill. Without a car my son would surely miss classes.
Long story short they made 1 phone call and took care of everything.
It ended up being a misunderstanding, Marathon did not understand my son was at school.
Anyhow, the reason I`m doing this review is the professionalism my agent at US Direct Protect displayed. I was yelling and screaming at him and he conducted himself very professionally. He assured me everything would be okay and it was.
If you call US Direct Protect ask for Calvin Gibbs, his direct number is 1-888-334-4697 ext. 301.
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