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Review 12/15/2009
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I got this computer form them nearly a year ago. since then it has been nothing but problems. the short order of what has gone wrong with it is as follows
1.Card reader stopped functioning after 1 use
2.Font input jack stopped working (audio,mic,usb,esata) then whole 9 yards all at once
3.Windows Vista (explorer.exe or the desktop as most know it crashed continually making the pc virtually unusable.) reinstalled so many times CD Key became invalid and MicroShaft refused to provide support because it came with the computer
4.Temp display on case (requested a new one from NZXT but was never sent)
5.PSU fried (literally burning plastic and all) i think this may be what started the current round of affairs. bought new PSU and also put windows 7 on the computer
Currently the computer is booting with a BSOD (Blue Screen of Death 3 out of 5 times.)
i tried to call them multiple multiple times over a period of months after the first thing went wrong. most of the time what i got was their answering machine telling me that they were closed then telling me the hours they were open. upon hearing the hours figured out they should have been openfor calls and such. when i was finally able to get through after tow months of calling three times a week. i was told that i would be emailed a RMA number and that once the "claim" (i do not know how else to put it) was approved i could ship them the computer at cost to me. it would have ended up costing me almost 140$ to ship it for a bad HDD and card reader. well the RMA number never got emailed. and went through the hassle of trying to get in touch with them again. i was never able to and calls were never returned. i finally gave up and have been debating give the computer a good going over with a bat. there are just so many bad components in this machine that its just not even worth trying to either upgrade/Fix it. i can say one thing i will never be buying anything from this company again.
i think that this company should reconsider selling what they call "gaming" computers and think more on their customer support and how they interact with someone who has bought one of their products.
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