AC Wholesalers

3 star rating 3 stars - based on 54 reviews
ACWholesalers.com is the nation's largest direct integrated marketer of Air Conditioning and Heating Products.  
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Air Conditioning Parts and Supplies Wholesale
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Customer Reviews & Ratings
1
Posted 3/7/2014

SANDRA B.
HEAT STRIPS FOR THE UNIT WERE WRONG, DON'T SELL THE STRIPS FOR THE UNIT
Order was placed February 10th, 2014 for RQNLB036JK000 and the only set of heat strips that they had available for the unit RXQJC10J. I was told the unit would ship within 3-5 days. February 14 I was advised the unit was enroute and wouldn't arriv... Read More »
 
 
1
Posted 12/28/2013

Deepak
Dishonesty is the Rule
From the D+ rating that the Better Business Bureau has assigned them as of this writing, to the many reviews citing dishonest business practices (particularly with respect to inventory availability), this company offers great prices at the exp... Read More »
 
 
1
Posted 11/4/2013

Lou R.
Look elsewhere - AC wholesalers have poor service
We purchased a Grunaire unit and a common part failed. AC Wholesales are the exclusive dealer of Grunaire and now state that parts are not available, so the unit is trash. They are real smooth talkers, but the bottom line is we are replacing the u... Read More »
 
 
1
Posted 5/10/2013

j s.
believe past reviews on this company
I called to to order Mitsubishi Mini Split and talked with a very knowledgable sale person. He told me before I ordered to call and check stock on the items I was ordering. I called on a Monday to order and all was in stock. I was told it would sh... Read More »
 
 
3
Posted 5/8/2013

Anthony S.
Absolutley the WORST place to do Business with!!! Stay FAR AWAY!!
This order has gone on way too long. I have been decieved and lied to from the start. I orderd these items on 4-3 and all items where in stock, acourding to YOUR website they should ship in 1 to 2 days.. After a week of waiting, I called and was t... Read More »
 
 
5
Posted 4/30/2013

Daniel P.
They did what they said they would do
I purchased an LG Ductless Air / Heat system from them. I was nervous because the reviews were mixed. I paid and the product showed up as expected in a timely fashion. Everything was there in the boxes. The unit worked and the installation went we... Read More »
 
 
1
Posted 3/29/2013

Jake B.
Horrid
I am now in my second week of lies, false promises and weak, meaningless apologies. A simple A/C unit clearly listed as "In Stock" on the website and guaranteed to ship in 1-2 days. This time I was told that it had been damaged by a fork... Read More »
 
 
5
Posted 3/25/2013

Dwayne L.
Easy to deal with, good customer support
Was very easy to deal with, my Order was taken and processed the same day and it even shipped the same afternoon , all my questions were answered, no complaint here
 
 
4
Posted 3/19/2013

jorge s.
Will buy again
I Have been purchasing from acwholesalers for a few years now and have rarely had any problems. Got the wrong part one time but they were quick to correct the problem. Items are always shipped quickly and customer quick to answer any questions. Wi... Read More »
 
 
1
Posted 3/5/2013

KATY R.
Do Not Keep Their Word
BUYER BEWARE! Placed order on 2/22/13 for an "in-stock" gas furnace/air conditioning system that promised to be shipped out in two business days. Five days later, the system had NOT shipped, and I was promised at 9:15 a.m. 2/27/13 by Customer Serv... Read More »
 
 
1
Posted 2/18/2013

Phil H.
They are Liars!!!! Do not do business with AC Wholesalers
I placed my order on 2/5/13. They told me it would ship in 2-3 days. On 2/12/13 I called to get the tracking information and they told me that the previous week they were updating their inventory system so nothing was shipped. When I placed the... Read More »
 
 
1
Posted 2/13/2013

daniel l.
never shipped
I finally canceled the order.They told me shipping today,over and over.
 
 
3
Posted 2/11/2013

Donald L.
RIDICULOUS!
Do not buy anything from this company. That is unless you have at least a few months to put in your device. The C/S people all lie and mislead the customer. I was told 3 different times my order was going out and I'm still waiting. This projec... Read More »
 
 
2
Posted 2/9/2013

tom w.
the price was good BUT it took ac wholesalers nearly a month to ship
Bought a tankless hot water heater on line. Have bought quite a few in past from different vendors. ac wholesalers web page led me to believe that they had the unit in stock. they thanked me for paying immediately, and followed up with an email ... Read More »
 
 
4
Posted 10/22/2012

Fransisco H.
fast free shipping
Great Company. Love the fast free shipping as always
 
 
5
Posted 9/21/2012

Dave L.
Very professional
Excellent customer service,Product arrived on time in excellent condition.
From order entry to delivery at destination,this was a very professional and friendly experience. I would definitely recommend ac wholesalers to anyone!
 
 
5
Posted 9/18/2012

Aron P.
Good service, great product
Very happy with the whole purchase process, would buy again
 
 
1
Posted 9/10/2012

J W.
Stay Away From AC Wholesalers -- CROOKS!
When you buy a product you expect that it will work and be in good condition. After, they shipped me a damaged product and telling me they would take care of me, in the end they refused to. DO NOT BELIEVE A WORD AC WHOLESALERS SAY. I believe th... Read More »
 
 
5
Posted 7/29/2012

Larry w.
Good Service
I bought a lineset there today. The servicce was great and the price was good, I will definitly shop here again!
 
 
1
Posted 7/18/2012

Brian S.
Still waiting
Placed an order on July 3rd fro (2) Mr slim Hyper heat Models. Still waiting for a ship date or any information. The company has not responded to 2 emails. I would look elsewhere, since they cannot even bother to ship it within 10 business days... Read More »
 
 
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