pissed off at Arise virtual solutions
Starting a class action anyone want to join us? My husband a top performer was terminated for no reason. They said high transfer but no proof any who he contracted with AT&T also a group of my friends was terminated as well so its not just him!
Posted on 5/10/2013
|
Arise is a great opportunity
I am surprised by all the bad reviews. I am an IBO and have not experienced any of the issues being mentioned in a lot of the reviews. I would suggest you do your own research. The only issue I had was not receiving calls which wasn't an Arise issue it
was a client issue. Secondly, ensure that you match up with an honest IBO. Arise doesn't charge any outrageous fees. It could be that the IBO was charging the CSP a fee. It is a good practice to read the Opportunity Announcement. It spells out the Service
Revenue, Servicing Hours, Program Equipment Requirements, Work Station Requirements, Course Certification, Course Schedule, Course Pre-Work & Self-Paced Hours. By what I have read I really believe a lot of people had a dishonest IBO. The pay is issued twice
a month. The pay is usually issued a few days after the invoice. Lastly, all the client opportunities are not year round. Some are seasonal. Just off the top of my head Walgreens and Intuit are seasonal clients. So you will experience a slow down in calls
toward the end of season. Each IBO signs a Statement of Work (SOW) which specifies the time period of when your CSP will be working through. My last SOW was through 04/22. These are the types of things your IBO should be sharing with you so you won't be in
the dark. Good luck!
Posted on 5/2/2013
|
scamming using arise tech
you need to take some responsibility there are people or person or groups scamming using your company name for in home work and i am one that has been scammed out of 2000.00 i know you may or maynot be a part of these scams but im filing a law suit you
need to take control of what is going on with your company they are ruining repretations of i know about 3 companies a sarah silvis vendor? is whom u send the money to ,mrs andy employeedesk22@yahoo and jessicadonna93(she is i think the ring leader)people
are paying money and then there is no reimbursement as it is being told by them and no job i just dont know where to begin with a law suit except with the company arise technology terea gray 6153895917 grayteresa2@gmail.com
Posted on 5/2/2013
|
Legit but no support
I have been with Arise for one client. Unfortunately the management has no idea what they are doing unless it is their intention to steal. They cannot track minutes, it's always the client's fault. They will take your fee and then find a reason to release
you from certification with no refund. They will approve you for a client and then pull it away, they will deny you a client and not notify you. You get blank virtual stares and one liners after waiting for sometimes hours for "Partner Support". It is impossible
to speak with anyone unless you are the favored PREMIER IBOs which they support only. They will push you towards clients they need to fill, steering literally. I believe that is illegal. I saw a post about a class action suit http://www.legafi.com/complaint-form
so think I might visit this link. As for the IBO who was advertising on this page, Too funny, I'd definitely beware of that! If the economy wasn't so bad I'd definitely go elsewhere.
Posted on 5/1/2013
|
This company is a complete joke
This is the third month that I have been working with this company as an IBO and it has been nothing but issue after issue. I am still waiting for them to pay me for service revenue from February and this last invoicing period the money has yet to be placed
into my account. All of those that I have referred to this company are now having issues as well regarding their payments. I would not recommend this company to anyone ever again. They are very unprofessional, they never respond to any emails that are sent,
but they will email you everyday about read this or read that. Especially Leah Howard who is suppose to be over invoicing or something, she tells you that the invoice will be corrected and it doesn't and then when you email requesting an update, no response.
This company is a joke. This was just to supplement my current income but ended up being a waste. Thank you for wasting my time working for your clients for free. Folks don't waste your time
Posted on 3/27/2013
|
Mirage of a real Business-Don't fall for the Scam
Been employed with Arise since 2008. My departure is near.
Checked my account and was not paid today! Per Arise our new pay dates are 7th & 25th of each month. Unfortunately, no email was sent from them notifying us agents that they will not be paying us today. Contacted other agents and we all confirmed no funds today. I had previously referred 15 people to Arise, unfortunately I never got a single $25 referral bonus as promised. All of my referrals have either been wrongly terminated or quit when they were not paid. They constantly short pay you sales incentives, commissions, and hours worked period. I've created more tickets than necessary, and still have yet to be compensated. Ironically, all of trouble tickets that are open mysteriously seem to all be closed and listed as if they are resolved. None of them have been, resolved! I keep redundantly opening them to further prove my point. Very unprofessional staff from the PFs to the chatroom moderators. My two clients that I service: AAA & Walgreen's have been extremely scarce on calls lately. Guess Arise will soon be loosing these clients, per the few emails sent. Oh well, I'm not making any money anyway & Arise still has yet to pay me what they owe me from previous years. If you want the aggravation of not being paid, flawed technical servers, and high certification fees then Arise is the place for u.
Posted on 3/7/2013
|
Arise Unprofessional
When I first heard about Arise I was excited. I created a company and jumped in with both feet. I registered and paid for training, 4 weeks at 20 hours a week and 15 hours of week of home work. I started with the client and was terminated a month later. No reason given except the client changed their plan and went to sales.
So I paid for and trained for 6 weeks 20 hours a week and 15 hours of homework for another client. I worked for this client and told everyone what a great 'gig' I had. But after one year I received an email that said I was terminated, no reason given. My supervisor was shocked because I was one of her top performers. She could do nothing and had no idea what happened. I sent multiple emails to different people requesting an answer. No one ever responded. There is a call center but they provide no service, and I got different answers from the calls.
I have since learned more about Arise and find there many negative responses.
Arise is unprofessional in customer service, - when they are a customer service provider!!!
Posted on 2/25/2013
|
Classless
Affter spending 5 weeks and 4 hours plus per day in training. I get a small time rejection letter from the Instructor that I am being terminated from the class. Right before nesting. I only wished she had informed me of this way before spending 5 weeks and sitting through a long drawn out 4 hours class every single day, 5 days per week, plus an additional 2 to 3 hours studying on my own.
She came up with the lame excuse that I did not know how to maneuver the application, pure unadulterated hogwash. I did have technical issues, but has practice and was prepared to service this client.
This company deserves all the negative comments it gets.
Posted on 12/27/2012
|
They are a scam trying to make millions off the back of others
I have been servicing since 02/2011 and I have never had a business tell me how to run my business and when I need to work, and all the other things that go along with Arise. They are making money off others hard work, you work your butt off and then when you think you have made it, Arise terms your sow, they over charge you on training, They have everyone listed as Independent contractors but in reality if you look and read the true definition of and IC from the IRS website anyone who services for arise is really and employee Arise is trying to screw the Feds out of payroll taxes, they have to much control over the agents and IBO's that are under them, that is not a business in my opinion at all. Time for a class action against them. here is a link follow it and fill in info if you have been scammed by Arise.
http://www.legafi.com/complaint-form
Lets all stand up and say we are not allowing another company to take advantage of us anymore.
Posted on 11/30/2012
|
Arise Virtual Solutions
I find all the reviews to not give the right information to those that are inquiring on this company. The company does not charge an outrages upfront fee. What happens is you have the option of becoming and independent contractor or to work under one. Usually if you work under one they do not charge you fees, they pay your yearly fees. If you find a good one. FB accounts have been created by these contractors and you have the option of working for who you want. Arise gives you a description of the different trainings. In there is says what YOU need to do to get certified in a course. If you do not meet the requirements then they take you out of the class. Just like a college course. If you pay and do not do what you need to do then you wasted your time. They just remove you because you are wasting everyone time by not doing your part. For those that have been charged outrages fees. You should look into who is charging you because it is def. Not Arise. Also the IBO that you choose should be telling you what your hourly rate will be. If they are not showing you what the client pays them you are not with an honest IBO. Research should be done before going into this and also before posting information on boards that mislead others into a possible great work at home opportunity. No I do not work directly with Arise. I work under an IBO and I have had nothing but a good experience and great paychecks. Do your research!
Posted on 11/15/2012
|
Definitely a Scam
I was recruited by Arise Virtual Solutions through www.odesk.com for Administrative Support Duties. The interview was being done through Yahoo Messenger; which I thought a little strange but it allowed me to document and timestamp everything word for word. The proposal was that I would be paid $25/hr during a week of training and then the regular pay would increase to $30/hr - "Red Flag". She informed me that I would have to use 5 different accounting software packages and receive a HP company computer and that I needed to send her $450 for the working materials - "Red Flag". I informed her that I do not have that kind of money readily available so she said standby while I talk with the Accounting Dept.; 20 minutes later she informs me that the accounting dept. would handle the expenses. So I was told that they would overnight a check of $450 via USPS to deposit into my bank account and then send the $450 to their longevity vendor "Red Flag" (which I rec'd today and will be taking it to my bank) after I call whatever bank it is drawn on. Why would a multi-million dollar organization send me a check when they could do that themselves....so tomorrow I will start my quest in bringing this organization to their knees one way or another. I am so glad I did not invest any of my money with them.
Posted on 10/24/2012
|
ARISE IS A SCAM/BEWARE
Arise is the biggest scam there is out there. I was in unpaid training for Arise for 5 weeks and after the 5 weeks traning because of the iphone we all were taken out of training because of the high calling volume that Arise had. Arise took 5 weeks of my life with no paid training and on top of that the training was 189.00 for the at&t course. After being in nesting for 1 week I receive a letter stating that they were terminating my statement(sow)because of a short call that I received. First of all, dont take me out of training to take calls when I am still learning and second the company does not even give you any warning, they just eliminate you. There is never no one that you can call to talk to, everything is done by chat, which to me is very unprofessional. I would be satisfied with Arise if I could just get my money back from them, and they pay me for all the time I wasted with them.
Posted on 10/17/2012
|
A very bad company
This company misrepresents their wages.They stated through their online conference chats and instructors , that they were paying an hourly rate for servicing AT&T, after investing a $200 plus fee to be trained for 9 weeks on this account, you discover that you are only paid per call, and the rate is $9.00 per hour.That is 60 minutes of straight talk time.Even though you are required to commit your time for 20 hours per week.They have no active human Resources department to clarify payment issues, and ignore trouble tickets that you are required to fill out about payment invoice issues.
This is not a company I would recommend.
Posted on 9/14/2012
|
Arise will take your money, then pay you pennies
Stay as far away from this company as you can. They make you pay for training, which is justified by them telling you that you will make that back upon certification. I can't begin to tell you how many people did not certify due to no fault of their own. They over schedule, then under schedule, release the schedule at odd times other than when it is supposed to be available so that it is impossible to get the hours you need. Their technology is cheap and outdated, constantly failing and making it impossible to service your client. There is no accountability for hours worked, and management treats the customer service agents like we are lazy and stupid. Also, don't forget the countless mandatory unpaid "townhall' meetings, which is really training that you receive no compensation for, and the half a dozen training emails you get a day. After their monthly service fees, I am not sure I even made minimum wage with all the hours I put in.
I am a college educated person who chose to do this because of circumstances in my life, but life is to short to give them this much of my time with no compensation. I did not sign up for slave labor, and management there needs to get off of their high horse. I wish I could give 0 stars.
Posted on 9/4/2012
|
Don't be Fooled! Arise is a Terrible Company!
I've been with Arise for over two years now on a part-time basis. This is the worst company I have ever experienced. They have absolutely no interest in the agents ACP or aka IBO Partners. Its impossible to talk to a real person when you have issues. Their tech support is a total joke. All they care about is getting you to enroll in a course so they can collect your money. Their training is a total joke and the instructors are the same. Arise tracks your metrics and holds you accountable for sales and performance however when you ask them to back up their own numbers they cannot do it! Their metrics are very unreliable and they even admit it sometimes! When the metrics are low then they hold you hostage and they severally restrict you from posting any reasonable hours. They require you to pay for training, attend training sessions and meetings while not paying you to do so. If you post questions or issue about service problems they can take literally weeks to answer you back IF they answer you back at all. They charge you a $20 service fee every two weeks. Why because they can! They send out countless emails and refuse to reply back to your inquiries or questions. Bottom line here is, they don't care about you as an agent. You are just a number and you are considered a dime a dozen to them. They would just assume cancel your SOW and get two more people that will pay them to process and train them. Their SOW's are so well insulated from any type of recourse its pathetic. An attorney would cry if he read their contracts. There are absolutely no rights for the agent where all the rights and benefits of the contract are pointed to Arise. They hide behind the benefits of providing you a work at home benefit and you will end up paying dearly for that benefit not only in the long term but also the short. I am a very professional person and have provided Arise and their clients with great service. After all is said and done you will actually make less then minimum wage and you will be required to be well trained and perform at the top of your game. I don't mind that so much but this relationship is certainly not a two way street. The ACP agent is getting shafted in so many ways its pathetic. I for one am done with Arise and I'm getting on board with the class action lawsuit that is in the process of being settled
Posted on 6/28/2012
|
BEWARE OF ARISE!
They are a big scam on so many level. The let IBO steal from you. They steal from you in minutes. The staff is sooo rude that its unreal.
Posted on 6/23/2012
|
Arise Lies!!!
I have been working for Arise for 4 years now. Yes, it is a legit work at home business. It is true you can create your own schedule, providing the shifts are available that you need. It is a good job for someone that needs to be at home with kids. However, you basically have to work a million hours a week to make any kind of money because, like any other company, you will only make minimum wage. You have to pay for your background check and the initial testing. Then you have to pay to train for a client. YOu get paid twice a month and a $20 service fee is automatically deducted from your paycheck. Every paycheck. You never know if you are actually getting paid the correct amount because Arise does not provide you a way to keep up with it. It isn't simply keeping up with the hours you worked, they pay differntly. Some pay per phone call, some pay per minute, etc. Arise tells you that it is up to the Client how they choose to pay. As we all know, companies do not look out for their agents, they look out for themselves. Just be careful and don't look at this type of job as your sole support if you decide to do it anyways. This job is only good for a little extra money, not sole support for a family. Oh, they count you as a contractor. You have to pay your own taxes at the end of the year. Beware.
Posted on 6/8/2012
|
Arise
I have been working for arise for a year now and the money is great every two weeks I take home between 800-1000 every TWO weeks. I work for the phone company and I love it. It gets easier with in a month once your used to the systems. I prefer working from home due to having a child aged 8 and honestly gas is so expensive these days it just works out all together plus the ability to choose your own hours just tops it off. I have read all the reviews on here some bad some good all I can say is it really depends who you work under money issue are not arise it is the company your under and how much they are scamming you for your money to be honest.
There are several companys you can work for its choosing the right ones. I love the company im under right now as they charge no fees and the owner is very upfront and honest with you. I plan to incorporate myself of course but after being with my clietn a little longer and becoming a top performer than I will feel I dont need to be under someone else as its good to have that mentor support to start off with. Dont read bad reviews as normally they are sour as they couldnt perform well this is your business as far as money it depends again who you are under if someone else rips you off that is not arise is the company you chose.
Update: 11/10/2012. Since I posted this back in may I am now an IBO, I read some of these comment all I see is sour people who could not pass training. The iPhone post is Hillarious!! I had a new CSP in that class yes due to the iPhone release one week on was adjusted due to not wanting brand new recruits answer calls for an alarming amount if calls, you new people would have drowned & been overwhelmed! & most likely would have messed up a lot of new orders. Ever 9/10 calls was about the iPhone. I still service The phone company & also a cruise company now. Seriously and those posting arise lets IBO rip you off, please you let an IBO rip you off by chosing the wrong IBO you contact with an IBO not arise. If anyone wants a honest legit actual pay rates contact me for IBO copy of your pay and we only charge a flat fee of $39.75 which includes arise fee of $19.75. The highest check I've made to date now for two weeks is $1689 exactly!! Ill show you my invoice. Do you not think its funny the person who posted I was with arise for four years it couldn't have been that bad you went four years. Like I said some people get sour & disgruntled just like any job the client has expectations you need to meet. The more experience you become it gets easier. Stop complaining people just contact the right IBO's I promise call me 253-348-8966 once you hear & see the ins and outs of arise & IBO pay you will realize how can arise still be a great company but have bad reviews its the IBO's or people failing courses then blaming the world. My motto if you fall get back up again try again :-) call me there is a client paying $22+ right now.
Posted on 5/19/2012
|
please read before spending the money!!
I have worked with Arise for over a year, I have spent $300.00 to start the corporation, 249.00 for my first class that only allowed me 5 hours per week, then spent another 269.50 for a new class the trainer said read this, take 15 min and read this, when released to phones I was lost, had no idea that was going on, I tried to ask questions, he was angry same with everyone I class, then only had a choice of 20 hrs per week, did my final training, love taking calls from this company spent 326.00 on the class to only be offered 10 to 20 hrs a week NEVER any more than 20 and that is the cap. Then the final straw is there is NEVER any way to contact ARISE themselves I hate to say it I wonder if it is even real. Think about the hundreds of dollars I spent for what?? I never once made the money back working ever!!!
Posted on 5/15/2012
|
Anyone who has issues with Arise post to Rip Off Report dot com
Arise has had numerous complaints about their practices and policies, but seems to avoid any investigation. There are several complaints against them on Rip off Report dot com, and Arise seems to try to put forth effort in resolving these issues on Rip off Report dot com. Perhaps you should post your complaints with them as well. Rip Off Report dot com has facilitated a few resolutions with its members. I wish you all the best in having these issues resolved.
Posted on 12/1/2011
|
|