Best Travel Store, Inc.

3.7 star rating Based on 12 reviews
We are an online travel agency that has served hundreds of thousands of domestic and international air travelers through our own extremely efficient search engine since 2002.  
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Customer Reviews & Ratings
5
Posted 8/27/2013

Vivian M.
Great Company
I have used this company multiple times for myself and purchased tickets for friends. No problem. When I email them my questions are answered promptly. The prices are vey competitive. Once I book with them I go to the actually web sights for the c... Read More »
 
 
5
Posted 6/8/2013

scott d.
exceptional
We run student trips to SE Asia, often dozens of students. BT has consistently had the best prices, and their customer service actually answers promptly and has been unfailingly helpful, even when we've had to ask them to go out of policy a little... Read More »
 
 
5
Posted 11/11/2012

Billy K.
Best-Of-The-Best Travel Always in Store for YOU!!
My wife travels alot internationally. Which means that I'm the one who usually has to monitor her travel and make changes as needed. Hey, during extended trips, things happen. Right? Aside from the Best Prices we've found, our complex Internation... Read More »
 
 
5
Posted 7/17/2012

Claudia G.
Great customer service
I booked a ticket with Best Travel Store just recently to go to Sydney, when I arrived at the airport to check-in for my flight, Qantas airways could not find my ticket.. . this was unbelievable! I called Best travel store and spoke to a guy worki... Read More »
 
 
5
Posted 6/20/2012

Ana L.
Muy Buena Experiencia y Servicio al Cliente // Great Experience and Customer Service !!
Hace unos dias regrese de mi viaje a Madrid, compre mis boletos con BTS y la experiencia fue maravillosa. No solo pude cumplir mi sueño de conocer España pero BTS hizo que mi viaje fuera perfecto y sin contratiempos. Al hacer mi reservacion en su ... Read More »
 
 
2
Posted 5/11/2012

dejan z.
"Customer service"?
Me and my girlfriend bought tickets over best travel store, planning to travel to Europe and visit my family. I was going to go one month before her because i had planned dental surgery and my girlfriend supposed to join me so we spend last month ... Read More »
 
 
1
Posted 11/25/2011

T W.
Review 11/25/2011
From the so called "Best Travel Store" (http://www.bt-store.com/) We bought ticket online with right passenger name. On the receipt in the return email, the name was right too.

However, when we arrived at the airport, the passenger's first nam... Read More »
 
 
5
Posted 8/18/2011

Gloria H.
Review 8/18/2011
Recomiendo este website para comprar boletos a Latinoamerica, tienen muy buenos precios y el servicio es excelente. Yo compre boletos para viajar a mi pais durante el verano, la pagina esta en español y el proceso para hacer la reservacion fue muy... Read More »
 
 
4
Posted 5/26/2011

Daniella G.
Review 5/26/2011
I had a great experience while purchasing my tickets on line with Best Travel Store. First of all they were the cheapest I could find, and believe me I searched. Second was the ease of their website. I had a couple questions, went to FAQ and th... Read More »
 
 
5
Posted 5/9/2011

Laura S.
Review 5/9/2011
I was initially hesitant about making such a large purchase through a company I had never heard of before, so the second I got my e-ticket I contacted the airline. They verified that my record locator was valid and I was booked on the seat I had ... Read More »
 
 
1
Posted 11/12/2009

R C.
Review 11/12/2009
BUYER BEWARE!!! Least reputable travel service I have dealt with on the web. Advertise low fares, and AFTER you've completed the purchase, they send you an email with a new higher price - my purchase price nearly doubled. However, they still ad... Read More »
 
 
1
Posted 2/23/2009

Roselle R.
Review 2/23/2009
BUYERS BEWARE OF THIS TRAVEL WEBSITE. It is in violation of Regulation Z: Truth in Advertising.

It advertises low fares and lures you to purchase from them, only to turn around later and tell you that it cannot honor and ticket the low fare yo... Read More »
 
 
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