Dealer Cost Car Audio

1.2 star rating Rating - based on 137 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Complaint Posted 7/29/2011
Review 7/29/2011
I ordered a pair of speakers from these guys but never received anything. Still waiting for a refund but it's been more thatn a year now. Haven't decided yet how to approach them. I can ask the credit card company to arrange the refund. Than I wil... Read More »
 
 
 
Complaint Posted 7/12/2011
Review 7/12/2011
I DO NOT RECOMMEND FOR ANYONE TO USE THIS MERCHANT!! I purchased 1 Rockford Fosgate speaker on May 21, 2010. On May 27, 2010 I sent an email to them checking the status of my order and received "Still pending a few days" as a reply. On June 8, 201... Read More »
 
 
 
Complaint Posted 5/28/2011
Review 5/28/2011
The company is lying and deceitful. I purchased 10 inch MTX subwoofers from them and they failed to ship them to me. Upon request for a full refund they never sent it but stated my order was canceled. They also attempted to blame my bank for me no... Read More »
 
 
 
Complaint Posted 5/23/2011
Review 5/23/2011
I ordered some alpine type r subs last year feb. 2010 and paid them 279 dollars for them and was sen an email stating I would receive them in a few days. After 2 weeks they stated te were backordered and that it would take a few weeks before they... Read More »
 
 
 
Complaint Posted 4/2/2011
Review 4/2/2011
I ordered and paid for speakers a year ago. Dealer Cost Car Audio kept promising that it would send them in a week, but I never received the goods. It promised to refund the purchase price six months ago, and that never happened either. My 1 star... Read More »
 
 
 
Complaint Posted 4/1/2011
Review 4/1/2011
ordered a car amplifier of this website, did not receive a tracking number. I contacted them and never got an email back. its been 10 days now. This website is a complete scam and i dont understand how it has not yet been shut down Read More »
 
 
 
Complaint Posted 12/20/2010
Review 12/20/2010
me rovaron mi dinero, no crean en esta compania... Read More »
 
 
 
Review Posted 12/8/2010
Review 12/8/2010
Ok so i order from this company without checking out the reviews on the company which i almost never do! Read all the reviews a day later and pretty much thought i had lost my money! But had paid using a credit card which has fraud protection so f... Read More »
 
 
 
Complaint Posted 12/7/2010
Review 12/7/2010
On 25th February 2010 I purchased on-line from dealercostcaraudio.com a car receiver McIntosh MX-406. Since I did not receive it in 7 days (as announced on the site), I contacted the sales staff with inquiry on the status of my order. I was inform... Read More »
 
 
 
Review Posted 11/22/2010
Review 11/22/2010
I have ordered from Dealer Cost Car Audio about 4 times in the past and I have never had any problems with them. I just recently ordered a kicker amp and a kicker sub and a day later something came up and asked them to cancel my order and I got my... Read More »
 
 
 
Complaint Posted 11/10/2010
Review 11/10/2010
As of today 11-10-10 we have still not received a refund that we asked for on 5-18-10. We had originally place an order(order Number 55940) on 4-12-10 and the company said that they had the item in stock but then told us that it was out of stock.... Read More »
 
 
 
Complaint Posted 8/10/2010
Review 8/10/2010
HORRIBLE!!!!! They told me within 24 hours that our money would be refunded and that was back in May. It is now August and they still have not refunded my money nor sent what we ordered. I will be contacting JAG lawyers about this matter!!!! Read More »
 
 
 
Complaint Posted 7/23/2010
Review 7/23/2010
I would urge anyone to avoid this company. Their customer service is very lousy. I purchased an item on 5/4/2010 a few days after my order I sent a reply asking for a shipping confirmation. I was ensured that my order would ship within 2-3 busines... Read More »
 
 
 
Complaint Posted 7/22/2010
Review 7/22/2010
This Company is nothing but a scam. Going on 3 months since I placed an order that could not be fulfilled. MANY emails back and forth telling me they were "working on the order" or "2-3 days max" and still nothing. I've been trying to get a credit... Read More »
 
 
 
Complaint Posted 7/20/2010
Review 7/20/2010
FILE A CHARGE DISPUTE WITH YOUR BANK OR CREDIT CARD COMPANY RIGHT AWAY IF YOU ARE WANTING A REFUND ON CANCELED ORDER!!! . NEVER BUY FROM DEALERCOSTCARAUDIO.COM . I WAITED A MONTH AND A HALF FOR AN ORDER BEFORE I DECIDED TO CANCEL AND NOW HAVE BEEN... Read More »
 
 
 
Complaint Posted 7/19/2010
Review 7/19/2010
I purchased $379 worth of equipment from Dealer Cost Car Audio on 3/24/2010. After repeatedly trying to get a tracking number for 3 months, and receiving the same replies' to my requests "2 to 3 days max".. I opted to cancel my order and attempt... Read More »
 
 
 
Complaint Posted 7/16/2010
Review 7/16/2010
Well, I have been ripped off as well. I bought a car stereo from them back in June. The total cost was $103.99. They sent me an email stating it would be shipped soon and that I would be getting a tracking number. They said if I don't receive a tr... Read More »
 
 
 
Complaint Posted 7/9/2010
Review 7/9/2010
It seems impossible to retrieve my amplifier i sent them that i purchased on 12/10/2008 for a warranty issue it seems impossible to get a hold of anyone. its been 6 months since the person at there company signed for the package. their policy says... Read More »
 
 
 
Complaint Posted 7/8/2010
Review 7/8/2010
I placed an order back on 4/9/2010(#55723). My credit card was charged but the item was never shipped. I tried to resolve the issue by emailing the company---14 emails in all---without success. The company emails claimed the item is on "backorder"... Read More »
 
 
 
Complaint Posted 7/6/2010
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Review 7/6/2010
This company is a SCAM. They will charge your credit card, and never send you what you paid for. They will put you off as long as possible with the "backordered" routine. Then when you threaten to cancel, they will again put you off with "is it ok... Read More »
 
 
Business's response - by DCCAon 7/6/2010
Order placed on 06/19/2010 and was canceled at the customers request. Due to the backorder of this particular marine product Larry ordered, his card was NEVER charged. This order was canceled, and never charged. Read More »
 
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Additional Business Information
Hours   Phone   (949) 794-5000 Address   3337 South Bristol Street Suite 211
Santa Ana, CA 92704
Website   http://www.dealercostcaraudio.com Email   sales@dealercostcaraudio.com
Contact   Robert Jones Other  
 
 
 
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