I am pleased to recommend Dollens Electric Corp (Sunny Cal Solar, subsidiary) to anyone contemplating installation of a solar-electric system for their home or business.
Our system was installed by them during August 2010 to our great satisfaction.
They were entirely thoughtful and thorough throughout the entire process, from planning to complettion. And, they delivered as advertised!! The crew, from the boss on down, was extremely courteous and competent and always had our interests foremost in whatever they did. The job was completed on time and with no complications. They were always extremely accommodating and never hesitated to see that our wishes were met.
They also installed a back-up generator which has had some "owner created" problems which they have gone out of their way to correct always with good grace and sensitivity.
Thanks Steve, Bruce and all for the great job!!
Brian Gray
Posted on 2/20/2011
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The Dollens Electric is the best solar company to deal with, their honesty, integrity, professionalism and wealth of knowledge are very hard to find. I am very happy to give them a 5 stars rating base on the recent work they've done on my 5K solar system. Highly recommended!
Posted on 11/1/2010
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After a number of years fighting with another solar company over their installation of a solar electric system at my home I found Dollens Electric Corp. They evaluated my system, suggested remedies for my problems and gave me a price that I thought was very reasonable. The work was done about one year ago and all has been well since. During a recent power outage the system preformed as advertiszed. My venture into solar power for my home is finally a rewarding experience.
Posted on 10/27/2010
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Dollens Electric was the low bid on removing my solar array and replacing when my roof was being replaced. They provided a 4 year guarantee on their work.
They were able to schedule when required by the roofer. They had to figure out what the previous electrician had done. They took more off my roof than I expected they needed to. They were right to do that. It made the job for the roofers easier and added no time to complete their job.
When the roofers (working as general) neglected to contact Dollens, Steve called them to insure that coordination on the new parts required was done correctly.
As the roofing started, Steve called to ask when we wanted to schedule re-install. I asked the roofers when and Dollens actually came out and re-installed while the roofing job was being wrapped up.
When parts needed to be replaced, Dollens did it without exceeding their estimate. Contract signing was easy. Each step of the way they kept me informed, even when they found they were stuck in traffic I got a call telling me they would be 30 minutes late.
And since I now have electricity again coming off my roof (even before the roof work is completed), I am pretty darned satisfied.
Now if only I could get the roofers to be so responsible.
Posted on 10/27/2010
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I would like to pass on my appreciation to you, and your staff, for the excellent Job carried out in the installation of our new solar system. We were very impressed from our first meeting with your employee who was able to explain everything to using a competent and friendly way. Having some idea of what was needed to fulfill our expectations Steve was soon able to satisfy our needs and advised us accordingly. On the day of installing the system we were very impressed by the early start carrying out the ground work. We found all of your staff efficient and a pleasure to have on our property. Thank you again for a job well done and one in which we are very happy to recommend your company to friends and others."
Harry S
Posted on 10/23/2010
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I certainly appreciate the work of SunnyCal on my 5 KW grid-tied solar electric system. I think what impressed me the most was the attention and oversight that Steve provided. I guess that he spent almost 2 weeks living on site during the major installation phase. His crew was extremely professional, and the cable routing and terminations were truly the work of real craftsmen.
I have had no issues or problems with the system since installation, and quite happy that I chose Dollens Electric for the Contract.
Please tell any potential customers to give me a call should they want any further information.
Sincerely,
Marcus
Posted on 10/22/2010
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I would highly recommend Sunny Cal Solar to anyone who uses electrical energy. My experience
with Sunny Cal Solar includes purchase of an off-grid system, which has worked flawlessly since
installation. The Sunny Cal Solar staff are skilled, experienced, friendly and helpful. Their products and
services are reasonably priced. I look forward to working with Sunny Cal Solar in the future for all my
electrical energy needs.
Sincerely,
Sean
Posted on 10/22/2010
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We are pleased to recommend Sunny Cal Solar to anyone contemplating the installation of a solar energy system. They were meticulous in their analysis and evaluation of our site to ensure we got the best possible location and positioning of our system according to our needs. They delivered the product and finished the job on schedule. They were very responsive our questions and concerns. The installation crew was courteous and competent and went out of their way to ensure the least possible disruption to our lives as they went about their work. In short, dealing with Sunny Cal was and continues to be a pleasant and satisfactory experience.
Brian
Posted on 10/22/2010
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Two Dollens Electric subsidiary Sunnycal Solar (wrote contract as Dollens Electric) representitives came to my house and looked at my solar system wiring. They looked at the job and said that it would be no problem to do it in a half day. They assured me that the boss, Steve Dollens, would come out and inspect the work.
I had the technician work a half day with the carpenters help and he installed my AC panel, pulled wires through the conduit and wired my charge controller and inverter.
When the job was finished I was not at home and the representive did not leave an invoice.
I inspected the work and found many faults in quality and workmanship as well as non compliant wiring. I called him back to re-do the work and asked him about Steve Dollens and he again said he would come out and inspect.
After the technician came out a second time, I asked for an invoice and he said he forgot to bring it so I had him sign the wall next to the work. He said his boss would be out to inspect the wiring.
I finally called Steve Dollens and he said he would come out and look at the job. He acknowleged the faults and said he wanted the technician to come back and finish so he would "feel good" about his work.
The two of them returned and spent approx three hours disassembling the wiring and re-wiring.
I inspected their wiring after they left and found that the inverter was wired backwards and so was the electrical panel. The equipment I have is all very easy, all terminals in inverter and elec. panel are labled, pre wired from the factory. Installation diagrams are easy to read and I don't know how a licensed electrician can make so many mistakes. I have had to hire a competent electrician to fix the wiring. I want a refund from Steve Dollens for the incompetent and dangerous work they did.
Posted on 10/5/2010
Business responded on 3/3/2011
This is an unreasonable review.
1) Even though this customer knew of our company, she hired one of our employees to do her work as a "side-job", without engaging with the company.
2) She then called to complain about the job the worker did.
3) In effort to assist her, we provided approximately 8 hours of labor, and only charged her $100 for the labor. It was a gift! All seemed well for a couple of weeks.
4) Then we hear she complained again.....wow! I then gave her a full refund of the initial workers wages, and all monies paid the company for parts and labor.
5) She still complained..........but she did cash the refund check. Interesting! Maybe we need to be able to review the reviewers.
Other contractors beware!
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