Durango Merchant Services, LLC

4.7 star rating Based on 21 reviews
No matter your needs, Durango Merchant Services can help you process payments for your business.  
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Credit Card Terminal Systems Service
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Customer Reviews & Ratings
2
Posted 8/14/2014

Craig J.
Won't touch a Collection Agency
Just got off the phone with a second rep from these guys. The first rep seemed to want to spend more time telling me why we didn't want to do business with them, was very unfriendly and was working hard not to earn our business. The second rep was... Read More »
 
 
5
Posted 11/25/2013

arin n.
What A Great Service!!
Thank you Durango and Nathan, Applied Thursday night got a call from Nathan Friday morning; asked me a couple of questions and sent me application via email within 45 min; printed all the documents, signed the materials, obtained my corp documents... Read More »
 
 
5
Posted 6/28/2013

Arthur T.
Great Service. Solid Rates.
I have an e-commerce business selling "high risk products". After speaking with countless other credit card processing companies offering to set me up with a merchant account and gateway at ridiculously high rates, I found Nathan at Durango. Natha... Read More »
 
 
5
Posted 6/10/2013

Timothy H.
What A Great Company!
We were losing too many sales by not accepting credit cards so I contacted Nathan at Durango to see if he could get us setup for credit card processing asap. Nathan couldn't have possibly been more helpful making the application process go smoothl... Read More »
 
 
5
Posted 4/4/2013

Kenneth D.
Durango - Great Company
After wrongly being terminated by a previous processor for swearing at their customer service rep. I contacted Brad. He was great to work with. After explaining the situation he made no promises other than to investigate and see if he could help. ... Read More »
 
 
5
Posted 2/22/2013

E J.
Superb Setup & Service
We had a difficult account to place (we sell a highly regulated product online), and these guys got it done with great communications all along.
 
 
3
Posted 1/23/2013

Ken A.
Excellent Service
I used Durango Merchant Services to set up the merchant account for my e-commerce site at: http://WardianCaseTerrarium.com. The application process was friendly and painless! I got good, friendly service from the Durango rep I dealt with. After a... Read More »
 
 
5
Posted 8/30/2012

Lars D.
Great to work with!
When I was looking for a Merchant Service company I literally stumbled upon Durango, and it was the best thing happening to me. My company was somewhat hard to place at the time but Brad made it all happen for us. His customer service and constant... Read More »
 
 
3
Posted 7/16/2012

George C.
Durango Merchant Services Is a great company
Our company attempted to get a merchant account through 26 merchant providers, 100% of them said they could get our company started. It never happened at all, not even close. Our company put one call into Mr. Brad Jess and after two day's the comp... Read More »
 
 
5
Posted 6/4/2012

Sebastian M.
Great Company To Work With.
I have worked with multiple merchant service providers in the past, and looking back, I wish I had come across Durango direct from day one. They are by far the best company to work with. My sales rep, Nathan Counley, was always available, always ... Read More »
 
 
5
Posted 5/24/2012

Roger F.
Raves About Service Received From Durango Direct
We recently worked with Brad Jesse with Durango Merchant Services in setting up a merchant account.

We are a small company and in the “difficult to place” category. We worked with a number of different companies in trying to find the right fit... Read More »
 
 
5
Posted 3/23/2012

Founder M.
Top Class Service
Easy to work with, fast, responsive, trustworthy and always very helpful. Durango are an absolute pleasure to partner with for merchant services.
 
 
5
Posted 3/18/2012

Matt W.
Outstanding Customer Service and Dedication!
As a start-up, we were faced with many challenges when it came to launching the company. While we knew obtaining a merchant account would be difficult, we didn't realize it would be nearly impossible. We had two things working against us: 1) we ar... Read More »
 
 
5
Posted 2/29/2012

Michael S.
Great Customer Service
Durango Merchant Services consistently offers excellent customer service. There agents are always fast to reply, and we are very happy to have selected them to manage our merchant services. Keep up the good work!
 
 
5
Posted 2/20/2012

cedric w.
Nathan Counley at Durango Merchant Services
I have been working with Nathan for over 7 years and he has been instrumental for my company because he was the only one that has been able to assist me in payment processing for my hard to place accounts. He is timely and honest with me about... Read More »
 
 
5
Posted 2/7/2012

Tim S.
Great Customer Service
I would and have recommended Durango to anyone serious about using a quality payment processor! Before I signed up I heard great things about customer support and my expectations were exceeded. Thank you!
 
 
5
Posted 1/31/2012

marcus p.
Great customer care and service
I recently had the pleasure of working with Durango Merchant Services and words cannot tell how pleased I was with my whole experience. They had me up and running in two business days and helped out in every way possible. I will be recommending th... Read More »
 
 
5
Posted 12/21/2011

Amy B.
Awesome Customer Service
Here it is only 4 days from Christmas, and I had some questions for Durango. I really wasn't expecting to hear anything back right away because of the Holidays and being so late in the evening when I emailed, but Brad and Durango have amazing cus... Read More »
 
 
5
Posted 12/20/2011

Bruno S.
Excellent company
I manage several e-commerce websites, and I have used Durango for around 9 months now. Their conditions and pricing are very competitive, and they are open to examine any kind of risk profile with regard to credit history or type of goods sold on... Read More »
 
 
5
Posted 10/11/2007

C. A.
Review 10/11/2007
Durango Merchant has given us 110% from the moment we found their company. When we first started our business we were turned down by other merchant services because of the type of business we have. They have also helped us during our companies gro... Read More »
 
 
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