Fay Cullen, Inc.

4.4 star rating Based on 22 reviews
This company's nature of business is Jewelry Retail  
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Categories
Jewelry Retail
Antique Shops
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Customer Reviews & Ratings
5
Posted 12/3/2013

Joe M.
Beautiful Engagement Ring!
Have nothing but good things to say about my experience. Customer Service was great even though I had to change the shipping address at the last moment! Packaging was secure and delivered exactly when expected. The engagement ring was stunning and... Read More »
 
 
5
Posted 11/30/2013

Mario H.
Beautiful Authentic Bracelets Design, And Low price..!!!
Fast response, Good service, Beautiful Bracelets Design, And Low price. I would never hesitate to buy from them!
 
 
1
Posted 5/20/2013

Ry L.
1
0
This company is not what it appears to be!!!!! Be very cautious!!!!
Fay Cullen is not what it appears to be. They use bad sales tactics and fib about the quality of diamonds they sell. Be very cautious if you go through this company. Elizabeth uses her words very carefully when she sells the product. The return po... Read More »
 
 
Business's response - by Fay Cullen Incon 7/31/2013
Below is the email sent to our customer by Fay Cullen on 7.07.12 offering a full refund or a credit of $1040 upon verification. Customer understandably refused to return his robust original Victorian EGL certified (EGL Cert.#US60364501D - http://w... Read More »
5
Posted 2/10/2013

rebekah m.
Another great purchase!!!
My husband and I just purchased a rose gold diamond eternity band and what a gorgeous ring!!! I truly love it.. I did have to wait about 6 weeks since I needed it in a specific size but it was so worth the wait. The size is perfect. I trust Fay... Read More »
 
 
5
Posted 7/24/2012

Daan M.
Excellent Service and true dedication to quality
I have spent along time looking for the ideal engagement ring for my now fiance. I went to multiple companies, jewelers, and estate jewelry resellers and Fay Cullen stood out in its quality and superb customer service. Fay and Mark were both very ... Read More »
 
 
5
Posted 6/18/2012

Sue B.
Exactly what I wanted!
I have purchased twice from Fay Cullen, Inc. and have been very happy both times. The items were as pictured and the information provided accurate. Shipping, though expensive, is safe and prompt. I will do business with this company again. Pri... Read More »
 
 
5
Posted 5/7/2012

Christine M.
Great Company with excellent jewelery
Don't hesitate to use Fay Cullen for any of your jewelery. Very reasonable, very professional, and very easy to deal with. I purchased a sapphire engagement ring. My jeweler at home was very impressed with the quality of the stone- he was surprise... Read More »
 
 
5
Posted 3/1/2012

Will K.
Excellent all-round service
Buying an antique necklace, unseen over the internet was a little scary but I'm glad I did. A minor problem with the shopping cart not recognising my UK security number was quickly sorted out by Mark Hoult via a couple of emails, responded to almo... Read More »
 
 
4
Posted 2/25/2012

marna f.
fay cullen jewelry
I recently traded in a previous Fay Cullen purchase of a beautiful aquamarine ring for a lovely diamond and saphire estate ring.The trade was easy and I got a fair price for the trade-in.
 
 
5
Posted 6/7/2011

Fransisca F.
Review 6/7/2011
Amazing, beautiful jewelry. Incredibly caring and down-to-earth service. Helpfulness and efficiency in the procedure of ordering also made the purchase so much more enjoyable. The jewelry itself when it arrived was of course absolutely breathtaki... Read More »
 
 
5
Posted 4/2/2011

Robert T.
Review 4/2/2011
Fay Cullen customer service is world class. I purchased an antique engagement ring which we thought was the right size, but was loose for my wife. We had a sizing bar added at another jeweller as we do not live in Florida. A mistake we regret as a... Read More »
 
 
3
Posted 3/28/2011

NEETA S.
Review 3/28/2011
HI
I GOT EARRING IT IS BEAUTYFUL THANKS FOR SENDING FAST
NEETA SHARMA
 
 
5
Posted 3/12/2011

Jip L.
Review 3/12/2011
If you are a jewelry lover and haven't found Fay Cullen, you don't know what you are missing!! She has one of a kind pieces at unbelievable prices. Her specialties are engagement/wedding rings, plus antique and estate jewelry. Make sure to sign... Read More »
 
 
5
Posted 12/13/2010

Alice R.
Review 12/13/2010
We got my estate engagement ring at Fay Cullen and it is perfect! It looks so much better in person than in the photos. It is in wonderful condition and came with a container of jewellery cleaner so I can keep it that way. We did a lot of shopp... Read More »
 
 
5
Posted 12/7/2010

Heidi Christine R.
Review 12/7/2010
What a treasure chest I opened when I found Fay Cullen. The service, quality, price was perfect. Marc was wonderfully helpful. I would highly recommend this site to anyone wanting an exquisite, unique piece of jewelry. I only wish I had more f... Read More »
 
 
5
Posted 11/9/2010

Jacqueline F.
Review 11/9/2010
I recently traded some no longer worn jewellery pieces for an exquisite ring that I found on the Fay Cullen, Inc. Website. To my surprise, the trade covered the entire cost of the ring. The process was quick and easy and I received a ring that I n... Read More »
 
 
5
Posted 7/14/2010

Arie S.
Review 7/14/2010
Fay Cullen's inventory and customer service is outstanding. I got my dream engagement ring with lots of help from Veronique. I will be a customer for life. I would recommend them to anyone looking for unique, beautiful, timeless jewellery.
 
 
3
Posted 7/13/2010

nate b.
Review 7/13/2010
I was very pleased with the service I received during my hunt for the perfect ring. This is actually the second ring I have purchased from Fay Cullen. Both experiences were great. I worked with Veronique this time and she was very pleasant and ... Read More »
 
 
5
Posted 7/8/2010

Laurie B.
Review 7/8/2010
Stunning Engagement Ring
We were so incredibly pleased with the service and quality of Fay Cullen. We purchased a unique Art Deco piece to be used as my engagement ring. It's a show stopper and I receive compliments on its beauty most frequently.... Read More »
 
 
5
Posted 6/29/2010

Kenneth B.
Review 6/29/2010
I have been searching for a ring for a while. I came across the Fay Cullen Inc. Website and found a beautiful ring that fits the style I was searching for. The price was in my budget so I slept on it before I made any final decisions. I came back ... Read More »
 
 
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