First American Home Buyers Protection Corporation

1 star rating 1 stars - based on 104 reviews
This company's business is providing home warranty services.  
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Public Insurance Adjusters
Extended Supplemental Warranty Programs
Homeowner Insurance and Warranty Services
Preferred Members
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Customer Reviews & Ratings
Posted 8/11/2014

Linda M.
Don't do business with this company!
Had A/C compressor go out on a Thursday. Someone came on Friday to check it, needed a new compressor. It is now Monday and someone might be here to repair it tomorrow. I live in south Texas where the temperatures are around 100F with high humidity... Read More »
Posted 6/20/2014

Greg D.
Great service
I have nothing but excellent service from this company. Had an AC problem and they were there and made rather large repairs. 4 months later, had a minor problem with heater/thermostat and they discovered a problem with my heater/ac unit and replac... Read More »
Posted 9/11/2013

Michael C.
Do not waste your money. There are far better Companies based on my experiences.
For three months, during the summer, I have had an air conditioning problem, in Arizona. I have received promise after promise. They are going to call me within two hours, the next day or within two business days. They don't call back. They just h... Read More »
Posted 8/19/2013

Meg C.
First American Home Buyers Protection Warranty Insurance does not keep it's word.I
I would have to agree with the previous 101 people that First American Home Buyers Warranty Insurance collects my payments faithfully every month, but now that our air conditioner developed a Freon leak and the A-coil needs to be replaced, they wa... Read More »
Posted 6/23/2013

William D.
Nothing more than a scam. Do not buy into their promises.
First American Home Buyers Protection promises coverage when needed and promises piece of mind in large appliance breakdowns. This is a complete scam. They will do whatever it takes to get out of paying for and replacing anything they say they cov... Read More »
Posted 6/3/2013

cheryl y.
*********DO NOT USE First American Homebuyer Protection or the company for anything**********
*********DO NOT USE First American Homebuyer Protection or the company for anything********** Find another company!!!!! My plumbing has been backed up now SINCE MAY 23, 2013. First America was contacted before Memorial Day weekend by my husband to... Read More »
Posted 11/30/2012

Alex P.
We have home warranty with them from buying our house. Last night, 11/29/2012 at around 6 pm our kitchen flooded due to plumbing stoppage and water is gushing from the toilet in the half-bath close to the kitchen. Looked at the home warranty pap... Read More »
Posted 11/1/2012

Brian C.
Better off before First American Home Buyers Protection
Just know what you're getting into with this service. They're nice enough folk (don't yell at them if you have a beef...they're just people) but they have the agenda to save money and they save that money by keeping your money. If I had to do it... Read More »
Posted 10/31/2012

Price M.
Horrible Service
First American Home Buyers Protection Corporation is the worst company - DO NOT buy home owner's insurance from them. We have been without heat for two weeks waiting on a response from this company. This summer in the 110 degree weather we were to... Read More »
Posted 10/30/2012

Brian T.
Unlawful and Untrustworthy Business
This company sales person provided false information regarding their home warranty plans and their coverage. They are good company if you just pay your monthly premium, but if you make a claim they try to find a loop hole to not cover your case. I... Read More »
Posted 8/30/2012

Bernie B.
SCAM and Very Underhanded DO NOT BUY
I have had American Homeshield and had minor issues with their service, so I decided to try First American Home Buyers because they were cheaper also. I paid for the extra coverage and my first claim was today and it was denied. I had to pay $60 ... Read More »
Posted 8/16/2012

Jay F.
Insist on Performance by First American HBPC
I've read a disturbing number of complaints about First American HBPC. Maybe a class action suit will be sensible, although I haven't decided to go there yet. And, I can't say if other providers are more responsible, but I am approaching my rene... Read More »
Posted 8/7/2012

Don P.
Home Protection from H--L
Blower has been out for 30 days now which means no Air Conditioner. 105 today. Three repair companies and First American Home Buyers Protection just ordered parts which will take 7 to 10 working days to get here. Talking to them is like talking to... Read More »
Posted 5/6/2012

Tina G.
We have been going back and forth with this company trying to get our heat and air fixed. They made US pay for a compressor, then it was bad and had to be replaced. Recently it stopped blowing. So they send somebody out and they say its the ins... Read More »
Posted 1/2/2012

Scott M.
First American ignored my complaint, sent worthless contractors, and left me with the bill for fixing their mess
Bottom line: this is a company you can not trust or depend on. Was a happy customer and even advocate for the previous 5 years. I mostly used them for minor repairs handled in a single visit. However, recently when the heat pump went out in my r... Read More »
Posted 12/28/2011

Robert T.
The bureaucracy scam
Their business model is to fix the minor repairs and then stall as long as possible with the major claims. Insurance is a risk and sometimes you come out ahead. You will never come out ahead with this company. When something major happens, you ... Read More »
Posted 10/23/2011

J M.
Review 10/23/2011
Within a week of getting this insurance, a bedroom CEILING FAN stopped working. We called FIRST AM and a woman accepted the claim. She did not state there were any limitations or exclusions. Then, a technician called to set up an appointment. When... Read More »
Posted 9/7/2011

k g.
Review 9/7/2011
They are awful. Apathetic customer service, have been with them for 5 years, agree with an earlier post that they are getting worse over the years. I have paid them $2,500 in coverage fees over the last 5 years, and now I have a $10,000 bill tha... Read More »
Posted 8/29/2011

H. J.
Review 8/29/2011
I've just made my third claim for my air conditioning not working. Today is August 29, 2011 and the temperature today is supposed to get up to 106 degrees. The first contractor assigned to me said they could come out Wednesday or Thursday. I ca... Read More »
Posted 8/16/2011

liz f.
Review 8/16/2011
First I filed a claim for my garage door. It would not open, they sent someone that I paid $60 and they never came back or called. Then I filed a claim for my pipes paid another $60 for a joke of a contractor who we almost forced into the crawl ... Read More »
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