I called the 800 number for the futon shop and had a laundry list of questions. Every question was answered plus this salesperson had so much more information. I ordered a latex and wool futon mattress on a simple cherry bed and a sofa bed that had organic cotton only.
It was delivered a love it and thank the futon shop for great customer service.
Posted on 10/29/2011
|
The Futon Shop offers this free futon, so I got it and it was fabulous. The frame is hardwood in a cherry finish and hugs the walla. The futon has a spring organic cotton and natural latex plus this fabulous organic cotton washable cover. I also needed a small bench cushion for the kitchen and they made it for out just my mattress. Great store great prices
Posted on 10/28/2011
|
The organic futon mattresses are truly quality, comfortable and Eco-friendly. The staff is helpful and knows their stuff. Sofa beds with no chemical additives and flame retardants are hard to find in California. Great products, great prices and huge selection.
Posted on 10/28/2011
|
This place has the worst customer service we have ever encountered. We are on our third futon couch from this place. The second two were warranty replacements. The one we have now had hinges that were rotted through and the screws were pulling out of the wood, when we received it. Straight out of the box! We contacted them several times; they never respond back to us. Finally, about 2 months later they tell us we are SOL. So now we have a couch, with no arms, sitting on our living room floor. The second replacement didn't last 2 months before the seams starting coming apart, just like the first one. We have no children or pets and are both quite small. It sits in our living room and is rarely used as a bed. We use it to sit on in the evenings after work. I guess they are made only to look at and not to use. If you want furniture to sit on, don't buy it here!!!
Posted on 1/10/2011
|
This shop was well organized, and had great prices. Bought my daughter a red Futon.
Posted on 2/17/2010
|
One Of the best futon stores I've ever shopped. Timely delivery,many choose of futons,frames,beds and other Items..not a mom and pop shop..but a large 30 year old company. Their prices and online site www.thefutonshop.com made it very helpful to shop before I came into the store. I do believe they ship all over the USA. Great Store/Company!
Posted on 9/18/2007
|