I will never buy my shoes anywhere else and believe me when my customers ask about my shoes I’ll be talking you up!
Just place an order today 1/31/12 for my 3rd pair of shoes from you – these will be my first athletic shoe order. I’m constantly up and down servicing furnaces, ac’s, etc. – very nice support and helps my knees and back compared to other shoes I’ve worn. The reason i'm writing this is, when I placed my order this morning I forgot to order for my wife she has wanted to try the shoes because I told her how much more comfortable they are then all my other shoes. Anyway I was lucky and found a really good person to help ext. 501 #300 believe his name was Jeri ’spelling?’ he was very good, wish I had him on my sales staff! Anyway I placed my order for my shoes and thanked him and that was it. Till I remembered I didn’t order my wife’s shoes, that was about 3:30 that afternoon – I thought ‘Oh I’m in trouble now’ I called back and as luck would have it, I got ahold of Jeri again! He remembered me and I told him how I forgot to place my wife’s order when I did mine. He understood how this could be a problem if I told my wife – he calmed me down said ‘no problem’ he went add it on to my order I made earlier and didn’t add any extra shipping ‘no shipping cost’. He is a great employee to have I run my company the same hopefully. ‘I solve problems and leave 'em happy’ we’ve been in business for 62 years and all the advertising dollar you spend is wasted if you’re customer service is rude, unhelpful and cant solve problems – I will never buy my shoes anywhere else and believe me when my customers ask about my shoes I’ll be talking you up! I hope you give Jeri an ‘Atta boy!’ kind words, encouragement and acknowledgement for a job well done really is the only way to motivate people to want to do well for company – sorry for rambling – thanks for a no hassle day!
Posted on 1/31/2012
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Love These Shoes
I suffer of arthritis. This shoe fits great, looks great, and feels very comfortable.
Posted on 4/12/2013
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These shoes are dangerous and the Co. is full of b.s.
Don't buy these dangerous shoes! I had a pair where the spring broke and went into my foot. I demanded a refund. They finally agreed and then never sent me the money they promised. Their word is as good as their company: less than zero!
Posted on 4/5/2013
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Thank You For The Great Shoes And Service
I work in a fast past environment on cement all day! I was in desperate need of some type of relief because my feet would ache at the end of the day. I came across the gravity Defyer website and decided to purchase a pair of shoes. After a week I started
notice a difference in my feet! My wife works on her feet all day too, so I decided to purchase a pair for her to try. I purchased my first pair in Feb of 2013 and another pair in March. Thank you for the great shoes and service!
Posted on 4/5/2013
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Gravity Defyer Galaxy
Excellent! Lightweight and bouncy. Easy to slip on or off. No socks needed.
Posted on 3/26/2013
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Outstanding high-quality shoes!
The shoes produced by Gravity Defyer are superb. I ordered mine roughly three weeks ago, and I must say that I am thoroughly impressed with the build quality, durability and affordability of their shoes. As a runner, I want to minimize the impact of the
shock as my body bounces, and the shoes by Gravity Defyer have certainly allowed me to achieve that. I would thoroughly recommend their range of shoes to everybody, and not to mention, their customer support is amazing!
Posted on 3/22/2013
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Excellent Customer Service
I have been a runner for a number of years and since the birth of my second child have been having some issues with my left knee whenever I ran. I have tried a number of solutions and as a referral from a friend I checked out the products at Gravity Defyer.
Couldn't be happier!! The customer service I received in helping choose the right shoe for me was great, and the shoes are amazing - I know it sounds cliche but they really do! I highly recommend checking them out for anyone who is an athlete - no matter your
skill level.
Posted on 3/22/2013
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going to buy a pair and see for myself!!!!
I have just ordered my first pair and as I read all the negative reviews, had to laugh,personally I don't care what logo is on my shoe if it helps my pain. Im sure some of the negative reviews are very true. How long will they last at 10hrs. of constant
walking every day? keep you updated
Posted on 3/15/2013
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Gravity Defyer NEXTA
As an avid runner, I was really curious to see how Gravity Defyer's NEXTA shoe would impact my stride. Thankfully I have found a shoe where I no longer have pain shooting into my knees and lower back from every heel strike. I recommend these shoes to anyone.
Posted on 3/8/2013
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returned shoes
returned shoes for refund and my credit card was charged 129.94 for another pair shoes. as of this date i have not received my money, gd has my money and will not return it. i have another pair to return but i do not want credit i want my money back, gd shoes have crippled me and i can walk lond distance any more, help! thanks. i have a # from denese pryor she called and was going to take care of this i tried to call her back 10 times to no prevail. 818 501 5277. ref.# 359723 i also got letter from bbb they have gd shoes rated aaa+, with 184 complaints and class action suit pending??????
Posted on 3/3/2013
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Fun to run!!
My job started giving incentives for getting healthy so a bunch of the ladies and I started walk/running. I would always start to hurt in the arch of my feet then my heels, then my shins, and by the end my back would be aching too. I wanted to quit!! The Gravity Defyer shoes were recommended by a coworker and I bought the SUPERNOVA TB9004FBP. It felt like I was running on grass or sand. I didn't feel that whole body shock I was getting before. I can keep up with the ladies now without having to stop from the pain. I am looking forward to getting some of the fashion shoes for walking around in the office.
Posted on 2/28/2013
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Customer service
Tried twice to call customer service, after being on hold for over 15 minutes each time I gave up. Ordered shoes on 2/8/13, got a notice that FEDEX was to pick them up for shipping, a week later still no delivery so I contacted company and was informed that the shoes were out of stock. My credit card was charged $44.90 and have asked twice via E-Mail for a refund. No response.
Posted on 2/26/2013
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Yes, poor quality shoes with good support
I've had these shoes for around 8-9 months and I first noticed the edges of the bottoms coming apart near the toe area about 4-5 months ago and then I starting to hear clicking noises (about a month ago) when I walked from one of the shoes. The support is the best I've felt, but for the money the shoes are not worth it and I will never buy them again. Please spread the word!
Posted on 12/12/2012
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NOT WORTH IT
It has been 45 days now and I'm still waiting for my second pair to be shipped. My first pair was defective; my right shoe was bigger than the left. Although they were size 5 female, they were too big and wide, even with the insoles they provided. Since they don't make any size smaller, I decided to give a different style a try, and been waiting for over a month and half for these to arrive. I also asked them to remove me from the email promotions, as they were sending me too many, but they took my username off, and now I have no way of logging into my account. I ended up canceling all of the orders I had placed (I ordered more, enticed by their coupons and promos, since they are very comfortable, I admit) and these have not been shipped, and it's been a month. Customer support never thanks you either. They don't seem to care.
Posted on 11/2/2012
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Not worth it in any way
I hate these shoes. For $125 plus shipping, I get shoes made of vinyl??? Are you kidding me?! I so regret I did not return them immediately, but was taken in by the claim of the support they are to give in walking. Not for me!! They pitch my toes forward and I have pain after wearing them. Seems like a real ripoff!!! I've had them a few months, and always dread even putting them on. I've worn them maybe 6 times, and feel the vinyl is not going to hold up. Never again!
Posted on 10/22/2012
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Not satisfied with Gravity Defyer shoes
I bought some gravity defyer shoes and I don't think they are very comfortable especially if you are going to walk around in them for a very long time like at Disney World. I paid like $130 + ship. & handling and they are not worth the money. I own some Reebok shoes with DMX soles and paid like $50 for them and they are way better and more comfortable even walking long distances. I will stick with my Reebok's.
Posted on 10/21/2012
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Not worth the money!
I purchased a pair of these shoes about 2 months ago and while they are relatively comfortable they are of relatively poor quality. The laces on the left shoe were much longer than the right, the soles have already started to split and seperate and worst of all, they have begun to squeak as I walk! I would not purchase another pair and they are not worth the money.
Posted on 10/10/2012
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Lousy customer service, poor quality shoes
First, let me say I think their shoes are comfortable. Problem is that they don't last. I have bought 4 pairs of shoes from them, 2 for my husband, 2 for myself. My husband's casual loafers lasted 1 year with regular usage before the leather split apart in one shoe. The heels of his trainers split within 9 months of irregular use. I bought a pair of the Janet. Worse pair of shoes I ever bought for approx. $90. So uncomfortable, made my heel and toe bleed, even after 6 months. I wrote to customer service and they couldn't care less. My trainers were the only ones that had endurance and were comfortable. However, given the prices and customer service, I won't buy from them again. There are other options at this price point.
Posted on 9/24/2012
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The claims are true
I wanted to share my great experience with you regarding my two gravity defyer gym footwear. Some months ago, two or three, I would run for a bit over an hour, and after four days or so, I would feel a weakness just beginning and I would stop my run and not run for about two or three days. I would then begin my runs again, until the same would happen again. This repeat was about to be my pattern until I read the advertisement in my Newsmax magazine. I did my research, hesitated to buy a pair of shoes without trying them on, but decided to order despite my hesitation. It turned out to be a great judgment, and since I began running with one of my two new gravity defyer gym footwear, I have not had that weakness again. I run each and every day with confidence that a great pair of shoes can and did make the difference for me and without any discomfort.
I tell anyone and everyone who will listen to me especially when they say they are having pain during exercise. I thought it was too good to be true, and it is too good, but it is true, they are amazing shoes. I was listening to your other endorsements and feel that my experience is every bit as valid as their story.
Posted on 9/17/2012
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Poor customer service and deceptive practices
I called & purchased 2 pairs of shoes at $263.00.Was told I would have them in 4 days & free shipping & returns if the shoes did not fit.
Long story short-it took 10 days to receive the shoes.I called after 5 days & was told that no operator would have told me 4 days since it was their policy to send in 10 days.I let that go & waited for the shoes which did arrive in 10 days.One pair did not fit & the other was poor quality-liner not sewn properly & the shoes design on both shoes did not match.
Called to get a return label & talking to a customer service representative who told me it was not their policy to send return labels. The original operator told me it was...I would not have purchased shoes unless the shipping was totally free. This operator told me they would "believe me" & send me a return label in 72 hours...that was two days ago. I even asked to speak to the original operator & was told I couldn't.
I have gotten the email run-around for the past 6 days and just paid to return the shoes.
Posted on 9/8/2012
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