Complaint
Posted 2/20/2016
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1 Review
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0 Question
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0 Answer
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Trustlinker since 02/20/16
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SAN JOSE, CA
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Don't just complain - fight them!
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This company is simply the worst. They sold me old shabby looking Cappuccino CD/ DVD cabinet – not new as advertised, plus damaged as well. The owner Edward Litvak refused to exchange defective item, so I had no choice but to force him to refund m... Read More »
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Complaint
Posted 10/16/2015
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1 Review
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0 Question
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Trustlinker since 10/16/15
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EDGEWATER, NJ
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Worst Experience ever!
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DO NOT DO BUSINESS WITH THIS COMPANY- I truly believe any glowing reviews must be made up.
This is the worst company I have ever had the misfortune of dealing with.
I ordered a dining table that was received severely damaged, I immediately put i... Read More »
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Review
Posted 11/22/2013
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1 Review
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Trustlinker since 11/22/13
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COMPLETE SCAM---PLEASE DO NOT ORDER FROM THEM
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This online furniture place is a complete scam. On their website before I ordered the furniture item, it stated 5-7 days. After I purchased the item I received an e-mail saying delivery from 1 - 2 weeks. After all, they already had my money. I cal... Read More »
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I am dead serious. Avoid this company or ignore this and buy a bunch of maalox.
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What a joke. They have nothing they sell. They take your money and you might get it some day. I didn't. I had to file a PayPal dispute when they refused to respond to me. Some terrible person named Edward answered the dispute telling me they respo... Read More »
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Business's response - by EdwardLon 5/1/2013
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Dear Daren. M,
You say: “These people make me sick.” No we did not… you were sick before you placed an order with us. That’s the only reason you post false review with the Trust Link and false dispute to PayPal.
1. You received 3 Emails from us ab... Read More »
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WORST ONLINE PURCHASING EXPERIENCE EVER! STAY CLEAR OF THIS COMPANY!
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DO NOT DO BUSINESS WITH THIS COMPANY! OUR WORST ONLINE PURCHASE EVER! We received a dining table on 2/18/13 which was delivered into my home. Two cartons, one table top and one pedestal. The cartons showed no apparent damage. I opened, and spot ch... Read More »
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Business's response - by EdwardLon 3/9/2013
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Home Furniture Mart is an 8-year old company that has grown through the years by offering an honest, customer-focused approach to selling fine furniture. Since then we have become one of the largest online furniture retailer in the west. We have o... Read More »
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Nightmare
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I have been shopping online for many years doing 90% exclusively online. I've delt with hundreds through ebay, amazon and too many to list. This turned out to be my worst 3 full month nightmare. ADVOID at all costs. I paid for an expensive vanity... Read More »
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Business's response - by EdwardLon 11/11/2012
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We sincerely apologize for this situation. We understand customer's frustration and try our best to have the manufacturer pick up wrong item as soon as possible. This item was shipped directly from the manufacturer. Unfortunately, the manufacturer... Read More »
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Complaint
Posted 6/13/2012
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1 Review
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0 Question
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165 Profile Views
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0 Answer
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Trustlinker since 06/13/12
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Complaint
Posted 5/11/2012
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1 Review
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0 Question
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155 Profile Views
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0 Answer
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Trustlinker since 05/11/12
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watch out!!!!
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Strongly recommend people do not deal with this company,
I have had a very bad experience; I received damaged pieces from them. They refuse to replace them without charge, now I have a furniture with damaged pieces, the customer service(wife?) is... Read More »
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Business's response - by EdwardLon 1/21/2012
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Customer received product in good condition and signed Delivery Receipt. Unfortunately, it was damaged during clumsy assembling and cannot be replaced. Read More »
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Complaint
Posted 5/5/2011
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1 Review
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0 Question
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271 Profile Views
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0 Answer
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Trustlinker since 05/05/11
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Review 5/5/2011
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Be cautious when ordering from them. They do not wrap their furniture properly to avoid damage during shipping. I ordered one nightstand (to see how they did. I wanted to order the full bedroom set, but I waited to see how they'd do with one night... Read More »
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Complaint
Posted 4/21/2010
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1 Review
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0 Question
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280 Profile Views
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0 Answer
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Trustlinker since 04/21/10
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Laurel Hollow, NY
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Review 4/21/2010
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I agree with the other reviewers. I had the most trouble with shipping. The problems have not been resolved and I have not received a reply from Home Furniture Mart at all. Each time I call I receive a recording and have to leave a message, or get... Read More »
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Complaint
Posted 2/22/2010
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1 Review
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0 Question
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238 Profile Views
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0 Answer
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Trustlinker since 02/22/10
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Review 2/22/2010
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The terrible experience I had (and still trying to resolve) with Home Furniture Mart has turned me against ordering furniture online ever again.
I tried contacting them many times, both by phone and by email. I never received a return call or an... Read More »
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Complaint
Posted 2/11/2009
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1 Review
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0 Question
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330 Profile Views
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0 Answer
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Trustlinker since 02/11/09
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Burlington, WI
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Review 2/11/2009
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Was the WORST experience we have ever had with a company. We will be very hesitant about ordering anything major online again. Delivery took much longer than stated. When furniture was delivered it was totally defective (doors hung crooked, hinges... Read More »
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