LoanDepot.com

Foothill Ranch , CA 92610
5 star rating 5 stars - based on 1655 reviews
Licensed in all 50 states, loanDepot is an approved seller/servicer to Fannie Mae, Freddie Mac and Ginnie Mae and services a majority of the loans it originates. Its product lineup includes FHA, HARP, VA, and Jumbo loans.  
View map / directions
Categories
Mortgage Services
Financial Services
Mortgage Loan Processors

          192218 page views
Customer Reviews & Ratings
5
Posted 7/31/2014

Yves S.
Excellent Refinance Experience
From the start of the refinance process, I was very skeptical since most of the refinance companies puts out add with low rates as come ons and once you're working with them, then you find their true color. This is how my behavior was from the beg... Read More »
 
 
5
Posted 7/31/2014

Bill S.
Pleasantly Suprised
Jason Feldman and Denise Golden delivered exactly what they promised. They maintained excellent communications through out the entire process. They both explained every step, clarified every question from start to finish. I would highly recommend ... Read More »
 
 
5
Posted 7/31/2014

Carlos M.
Garret McCarger
Great job, very factual and everything he said from the beginning materialized in the end. I will recommend LoanDepot to anyone I know in the market. Carlos M.
 
 
3
Posted 7/31/2014

Fukiko S.
Friendly and quick, but...
On May 21, 2014, Kris Kirn, Sr. Mortgage Banker from LoanDepot.com contacted me regarding to a refinance on my house, the house was estimated $150,000.00, refinance $67,000.00. He right away emailed me a mortgage payment calculation that was someo... Read More »
 
 
3
Posted 7/31/2014

Amy S.
Justin Birklebach with Loan Depot
Justin was great to work with, he was very courteous and knowledgeable. He made out experience with loan depot a positive one! Thanks Justin!
 
 
5
Posted 7/31/2014

Zina E.
Thank you
Thanks to Shawna and Gloria. You guys did an awesome job!! This is second time I did refinance with LoanDepot. I am so glad that I did it with you guys again. Not only lower the payments, now I have peace in my mind. Thank you again for your assis... Read More »
 
 
5
Posted 7/31/2014

William B.
loanDepot
Jennifer Warden was great. Professional, knowledgeable, and courteous. She always got back in touch right away with complete answers to all my questions. She was a pleasure to work with. Thanks for making refinancing my home easy!
 
 
5
Posted 7/30/2014

Ken L.
loanDepot
Forget about other lenders. If you want honesty, integrity, personal service, and the best loans available, loanDepot exceeds these goals. They took over when we fired our first lender. We got a better deal in record time. They're the best, period.
 
 
5
Posted 7/30/2014

James C.
Refi
Kelly did a great job at keeping in touch and letting me know the status of my loan thanks for the great service Kelly
 
 
5
Posted 7/30/2014

Karla N.
WHAT A RELIEF!
From the first phone call, to the last email, Justin B. made us feel like he was there "just" for us. He made us feel completely comfortable with the decisions we were making and he explained everything perfectly. VERY professional, VERY... Read More »
 
 
5
Posted 7/29/2014

CLARENCE B.
1
0
A GREAT MAN TO GET YOUR LAON DONE AND GET IT
JAME VENTURA A MAN WHO KNOW HIS JOB, JAMES TOOK MY 1ST APP FOR A LOAN AND PASS IT ON TO ANOTHER AGENT.. JAME KEPT ME UPDATED ON MY LOAN EVEN AFTER IT WAS OUT HIS HAND ALWAY RETURN PHONE CALL AND ANSWER EMAIL THE MAN KNOW HIS JOB ...SO IF YOU TAKE ... Read More »
 
 
Business's response - on 7/30/2014
Clarence - We appreciate you taking time to let us know about the exceptional customer service you received from our Sr. Mortgage Banker, James Ventura. Here at loanDepot, we have established responsible lending and customer service as our core va... Read More »
3
Posted 7/28/2014

Tom C.
1
0
Refin
Loan Depot made refinancing quick and simple. They exceeded my expectations. I would recommend to anyone looking for financing.
 
 
Business's response - on 7/30/2014
Tom - Thank you for sharing about your experience. It brings us great satisfaction and pride to know that we have another happy customer. Customer service is our number one priority at loanDepot and there is nothing more rewarding than the kind wo... Read More »
5
Posted 7/22/2014

Bev J.
1
0
Matt Donofrio- He is the best!
Granite our process was longer then most Re-fi's but Matt saw us through it all. From the time we started the process to the end, Matt took a personal interest above and beyond. Even days the poor guy was sick he plugged through. I feel not only d... Read More »
 
 
Business's response - on 7/22/2014
Bev - Thank you so much for your wonderful testimony regarding your experience with loanDepot and specifically with Matt Donofrio. We greatly appreciate your understanding that sometimes there are issues that need to be ironed out while refinancin... Read More »
3
Posted 7/22/2014

Noel D.
1
0
RYAN ELLIS AND DAVID LOVE :BEYOND CONSUMATE PROFESSIONALS.
These two gentlemen handled our refinancing project in a very professional manner.The truth be told, they both far exceeded our expectations.They are both "positives" to the company.We will always highly recommend Loan Depot to any one w... Read More »
 
 
Business's response - on 7/22/2014
Noel - Thank you for sharing about your experience. It brings us great satisfaction and pride to know that we have another happy customer. Customer service is our number one priority at loanDepot and there is nothing more rewarding than the kind w... Read More »
5
Posted 7/21/2014

David R.
1
0
Dawn was superb.
Dawn Lounsbury was outstanding. She stayed on top of my loan qualification through the entire process. We were in touch every day either through emails or phone, and often on Saturdays! She even shared her personal cell # in case I needed to reach... Read More »
 
 
Business's response - on 7/22/2014
David - Congratulations on your new loan! Dawn Lounsbury will be very pleased to know how satisfied you were with the process. Here at loanDepot, we have established responsible lending and customer service as our core values. It brings us great p... Read More »
5
Posted 7/21/2014

Dan B.
1
0
Denise Molina as your Sr. Account Manager and John Hazel as your Mortgage Banker
Great people, very helpful throughout the process. Denise was on every question and concern I had, I think we exchanged over 100 emails. Great job, thank you so much!! Dan & Dana
 
 
Business's response - on 7/22/2014
Dan - The growth we’ve experienced over the years is because of employees like Denise Molina and John Hazel and customers like you, who support our business. We thank you for the opportunity to assist you with your loan transaction and welcome the... Read More »
5
Posted 7/21/2014

Georgia B.
1
0
Brian Spiridonoff and Jeff Diaz are an awesome team!
Brian is very personable and knowledgeable about mortgages with his warm and outreaching approach to walk you through the process and why you should feel confident to select Loandepot. As you can imagine, selecting an internet mortgage company can... Read More »
 
 
Business's response - on 7/22/2014
Georgia - We appreciate you taking time to let us know about the exceptional customer service you received from our Sr. Mortgage Banker, Brian Spiridonoff and Senior account Manager, Jeff Diaz. Here at loanDepot, we have established responsible le... Read More »
5
Posted 7/21/2014

Heather B.
1
0
Great Customer Service
Thank you, Kelly. I appreciate your professionalism and promptness in responding to my questions through our refinancing process. Your company is top notch. Our loan was processed within the time frame that was quoted at the beginning of the proce... Read More »
 
 
Business's response - on 7/22/2014
Heather - Thank you for sharing about your experience. It brings us great satisfaction and pride to know that we have another happy customer. Customer service is our number one priority at loanDepot and there is nothing more rewarding than the kin... Read More »
5
Posted 7/17/2014

Sarah H.
1
0
Great experience, great customer service
We worked with Gary Rachner and Kelly Strickland to refinance our home. Both of them explained things well, made sure we understood everything, and responded to all of our emails quickly. Kelly even answered some of our emailed questions in minute... Read More »
 
 
Business's response - on 7/17/2014
Sarah - We appreciate you taking time to let us know about the exceptional customer service you received from our Sr. Mortgage Banker, Gary Rachner and Senior Account Manager, Kelly Stricklin. Here at loanDepot, we have established responsible len... Read More »
5
Posted 7/16/2014

Robert E.
1
0
Great Service
At every turn of the corner I found Loan Depot to be responsible and always seeking to service the customer. GP Sandhu was a great agent to work with. He showed concern for my needs and took care of matters in a most timely fashion. I would certai... Read More »
 
 
Business's response - on 7/17/2014
Robert - Thank you for sharing about your experience. It brings us great satisfaction and pride to know that we have another happy customer. Customer service is our number one priority at loanDepot and there is nothing more rewarding than the kind... Read More »
12345678910...
You are viewing page 1 of 83