Mobile Device Protection Association, LLC

Fort Lauderdale , FL 33308
2 star rating 2 stars - based on 48 reviews
Mobile Device Protection Association (MDPA) has more than 23 years of experience in providing repair and replacement protection for wireless mobile devices in case of damage or theft.  
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Categories
Cellular Telephone Equipment, Parts, and Supplies ...
Cellular Telephone Companies
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Customer Reviews & Ratings
1
Posted 4/2/2014

Uriah B.
Total rip-off
I purchase a Samsung Galaxy S III and a HTC EVO 4G LTE and pay for the insurance plan last year 2013. I made a request to get a replacement for my stolen HTC phone, just to hear my account is canceled after the company charges my credit card the s... Read More »
 
 
1
Posted 6/19/2013

alan s.
mobile device protection association (through wirefly)
refused to pay for a stolen phone, a friend had similar thing happen. I should have read the reviews first. go with your carrier, these guys arent worth it. I feel like i got ripped off twice. I wish there was a way to give no stars.
 
 
1
Posted 6/13/2013

Antonyo I.
Lack of coverage, unrealistic service and an overall rip off!
This is directly from my email... Here's the dilemma MDPA.... I was at the barbershop yesterday around noon and placed my keys along with my phone on the counter while I was getting service. When I left I had arrived at home and discovered my phon... Read More »
 
 
1
Posted 5/29/2013

Kamal L.
Horrible Company
I bought a Samsung galaxy note II from wire-fly and wire fly recommended me to buy the insurance plan from Mobile device Protection and after five months I lost my phone at the mall and we reported it to police. After a day I contacted the insuran... Read More »
 
 
1
Posted 5/28/2013

Marina A.
Very Dissatisfied
My phone was stolen while I was cleaning a mess at the gym and was secured in the cell phone holder on the equipment, I just received a notice from them as well saying that I had an unsecure premise as well. If the Police department determined it ... Read More »
 
 
1
Posted 4/29/2013

Karen A.
Unbelievable!
My husband and I purchased verizon phones from Wirefly 11 months ago and chose the additional protection plan for our phones from MDPA. The manufacturers warranty from Verizon ended on April 18, 2013. On April 17, 2013 we receive an email from MDP... Read More »
 
 
1
Posted 3/28/2013

Harvey M.
Crooks
Crooked no stars
 
 
1
Posted 3/20/2013

James B.
Crappy customer service, repair or replace with "new" phone, my heinie
My daughters droid Razr, while sitting in her pocket, started to heat up dangerously, warble "droid" in its death throws and eventually cracked the screen. Paid to send to repair facility specified in RFS. Took them 2 business days with ... Read More »
 
 
1
Posted 2/28/2013

Lenore C.
TERRIBLE RIP OFF!
Don't use this company! They don't communicate well at all. I dropped my phone and applied for a repair via their website. I received an email with the information to send in the phone to a repair shop in Michigan. I would be without my phone ... Read More »
 
 
1
Posted 2/27/2013

lay s.
Company is a scam
sent my phone in for repair of a crack screen and camera lens. They refuse to repair it stating their is liquid damage and corrosion. That is total bs. I have never let my phone touch any liquid. What a way to not fix it. I know for a fact that th... Read More »
 
 
1
Posted 2/11/2013

Mike A.
MOBILE DEVICE PROTECTION ASSOCIATION
FOUND AT MOBILEDEVICEPROTECTION.COM. THIS PLACE IS A BIG SCAM. FIRST MY PHONE WAS STOLEN AND THEY DIDN'T WANT TO COVER IT BECAUSE I HAD A CONVERTIBLE,EVEN THOUGH DOORS WERE LOCKED. I HAD TO THREATEN TO SUE. NEXT MY PHONE GOT WATER DAMAGE AND IT WA... Read More »
 
 
1
Posted 1/21/2013

Lynda M.
Do NOT get this coverage unless you do not need your phone for a month
I just went through a very frustrating 27 day process trying to get a replacement phone based on the warranty that I have held with this company for over a year. They made me mail the phone to them, mis-quoted the amount of time it would take to... Read More »
 
 
3
Posted 1/2/2013

Janie H.
This company sucks and is a rip off!
Yes, I read all of the terms and agreed with them, but after paying for this service for over a year I sent the phone in to be fixed because I picked it up off of the chair arm where it had been sitting while I was sitting in said chair also and l... Read More »
 
 
1
Posted 12/3/2012

bb m.
Beware
I made a claim on my phone after paying for this service for a year on two phones, to be turned down. This company doesn't cover what it stated in agreement I find that to be fraud. I want my phone replaced or a refund for the service this company... Read More »
 
 
5
Posted 10/13/2012

John T.
Took great care of my claims, but then cancelled my policy
I filed 2 claims with MDPA for my Motorola Android Pro. The first time it had a broken screen after being dropped and they replaced the screen with no deductible. My second claim was for the power button no working and the camera not taking pict... Read More »
 
 
1
Posted 9/27/2012

Dymine M.
Mobile Devils Scam
This company is a joke. My phone was stolen in my possession, and they denied my claim. I asked them 5 times who was the CEO, they still haven't answered. You can't speak to your assigned "Account Manager". They only correspond via email. The $6.... Read More »
 
 
1
Posted 9/7/2012

gabriela r.
worst insurance ever!!!
This insurance should be out of business they never send me anything after signing up of what is covered basically nothing!!! They just ripp people off Don't ever use this insurance unprofessional and basically don't care.0000000000000000000000000... Read More »
 
 
1
Posted 9/6/2012

Dan T.
VERY BAD COMPANY
Was also turned down by their department. The company is underhanded and devious. I was also told that it was unsecured and negligent. I believe this is a catch-all that they always use. My phone was in my pocket when I lost it. I believe that thi... Read More »
 
 
1
Posted 8/23/2012

Rich W.
DO NOT USE
If you are ever going to buy a cellphone warranty please steer clear of this company. Had a phone stolen and filed a claim (complete with police report) Claim was denied as “UNSECURED AND NEGLIGENT LOSS” WHAT! It was stolen from a pizza shop... Read More »
 
 
5
Posted 8/2/2012

john j.
device quit working
shipped made repair fast at no cost to me love MDP thank you.
 
 
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